Business Intelligence Developer - Client Operations

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Candidates must possess a Bachelor's degree in Information Systems, Computer Science, Health Informatics, or a related field. A minimum of 5 years of experience in reporting development, data analysis, or business intelligence within a healthcare organization is required, along with 3 years of experience with SQL, Tableau, Power BI, Personify, and Excel. Strong customer service, advanced problem-solving, organizational, and communication skills are essential, as is the ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

The Business Intelligence Developer will be responsible for ensuring the accuracy and integrity of client data, developing recurring and ad-hoc reports, and creating self-service reports for market-facing teams. This role involves monitoring client performance KPIs, identifying areas for business improvement, developing action items for unmet goals or SLAs, and acting as a liaison between business and technical teams to ensure solutions meet client and operational needs. Responsibilities also include documenting processes, recommending system solutions for automation and efficiency, and participating in technology assessments and plan design meetings.

Skills

Business Intelligence

Data Analytics

Reporting

KPI Monitoring

SQL

Process Improvement

Stakeholder Management

Business Requirements Gathering

SLA Management

Centivo

Affordable health insurance with primary care focus

About Centivo

Centivo provides health insurance focused on making healthcare affordable and accessible. The company emphasizes primary care, offering free primary care services, no deductibles, and low, predictable copays to help keep its members healthier and reduce the need for hospital visits. Centivo generates revenue by charging employers for health plans provided to their employees, which leads to lower medical costs and increased usage of the plans. A key feature of Centivo's offering is its integrated virtual care service, allowing members to access care conveniently. The company is distinguished by its commitment to quality, curating providers based on strict price and quality standards, particularly in primary care. Centivo's goal is to enhance the member experience while lowering overall healthcare costs.

Buffalo, New YorkHeadquarters

2017Year Founded

$183.7MTotal Funding

DEBTCompany Stage

Financial Services, HealthcareIndustries

201-500Employees

Benefits

Insurance: Medical, dental, vision, life & diability

401k plan

Access to a health savings account

Commuting and dependent care FSA

Competitive salary, bonus, & equity

Risks

Integration challenges with Eden Health may disrupt service delivery if not managed well.

Chronic shortages in primary care access could impact Centivo's care delivery model.

Increased competition from AI-driven startups may challenge Centivo's market position.

Differentiation

Centivo emphasizes primary care partnerships to coordinate healthcare needs effectively.

The company offers free primary care, no deductibles, and low, predictable copays.

Centivo integrates virtual care and mental health services for comprehensive healthcare solutions.

Upsides

Centivo raised $75M to expand affordable health plans amid rising U.S. healthcare costs.

Acquisition of Eden Health enhances Centivo's virtual care and mental health services.

Growing trend of virtual care aligns with Centivo's integrated virtual care service.

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