QA Analyst, BI
Keeper SecurityFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should possess a Bachelor's or Master's degree in a quantitative field such as business or economics, and have over 6 years of experience in business intelligence or analytics. Proficiency in SQL, experience with BI tools like Metabase, Tableau, PowerBI, or Qliksense, and familiarity with Salesforce data models are essential. Experience in a B2B SaaS company, working with marketing, sales, and finance teams, and executive communication skills are also required, along with experience in Marketo and Google Analytics.
The Business Intelligence Analyst will be a hands-on individual contributor responsible for generating data-driven insights, owning analytical frameworks, and improving data foundations to support Glean's success. Key duties include building and maintaining dashboards for marketing, sales, and finance partners, managing BI tools, and migrating existing dashboards. The role involves fostering citizen analysts, providing ad-hoc data analyses for GTM and finance operations, managing inbound analytics requests, and developing KPIs for various teams. Collaboration with Data Engineering to enhance the reliability and usability of BI solutions is also a core responsibility.
AI-powered search tool for workplace productivity
Glean enhances workplace productivity by providing an AI-powered search tool that works across all applications within a company. This tool utilizes deep learning-based Language Models to understand natural language queries, allowing users to find information more easily. It continuously learns from the specific language and context of a company, improving the relevance of search results without manual adjustments. Additionally, Glean offers a chat assistant that can analyze and summarize information from various company documents and conversations, further increasing efficiency. Unlike many competitors, Glean's focus on natural language processing and its ability to adapt to a company's unique context set it apart. The goal of Glean is to streamline information retrieval in the workplace, making it accessible and efficient for all types of organizations, from startups to large enterprises.