Business Development/Support Manager - Agency at AIG

Singapore

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Prior experience working as an agent or within the insurance industry
Experience as a transformational leader capable of strategically assessing agency growth opportunities
Ability to collaborate with Commercial Product Towers to develop and deliver a compelling AIG agent value proposition

Responsibilities

Achieve production targets across all lines of business for AIG Property & Casualty Commercial products through targeted strategies
Drive profitable growth in production through coaching and development of a team of Business Development Managers and management of sales personnel activities
Differentiate management approach for various agent sources including life agents, market agents, and exempt insurance brokers
Collaborate with Commercial Product Towers to develop joint strategies to achieve AIG Singapore’s growth & profitability goals
Implement sales activity management best practices to ensure production goals are on track for each product line
Develop long-term strategies for Singapore Agency to expand penetration in targeted lines of business
Monitor market trends to ensure AIG delivers best-in-class support, products, pricing, and incentives to agents
Develop an annual sales plan with targeted action items for all team members; monitor success and revise as necessary
Collaborate with Commercial Product Towers to identify and leverage agency distribution opportunities in preferred market/industry segments (consumer, small business, middle corporate)
Ensure profitability and long-term sustainability of agency distribution channels
Collaborate with Commercial Product Towers to develop and execute agreed product and agency growth strategies
Drive a sales culture where results are celebrated, sales managers are motivated, and the team works towards collective goals
Identify new business opportunities for growth in unexplored channels
Accurately forecast annual, quarterly, monthly revenue streams
Develop targeted plans to ensure growth in revenue across all AIG products
Resolve customer complaints regarding sales and service; implement effective servicing support model
Gather market intelligence and monitor market developments by interacting with frontline sales management, agency producers, etc., to optimize AIG’s value proposition
Leverage field including NPS feedback to continuously improve AIG Singapore’s competitive position
Drive technology utilization to achieve producer automation, externalization, and operational efficiency objectives
Exercise strong salesmanship
Develop, implement, and monitor agency management best practices, including recruitment and selection of producers (target profiles, controlled processes), producer training and development, performance management (sales activity, incentives, compensation), channel management (agent tiering and segmentation), and talent development

Skills

Key technologies and capabilities for this role

Business DevelopmentSales ManagementTeam CoachingStrategic PlanningMarket AnalysisSales PlanningAgency ManagementInsurance ProductsProfitability ManagementCommercial Insurance

Questions & Answers

Common questions about this position

What is the salary for the Business Development/Support Manager role?

This information is not specified in the job description.

Is this a remote position or what is the location requirement?

This information is not specified in the job description.

What skills or experience are required for this role?

The role requires prior experience working as an agent or within the insurance industry, with strong leadership skills as a transformational leader capable of strategically assessing agency growth opportunities and collaborating with Commercial Product Towers.

What is the company culture like for this team?

The culture emphasizes driving a sales culture where results are celebrated, sales managers are motivated, and the team works towards a collective goal.

What makes a strong candidate for this Business Development/Support Manager position?

A strong candidate is a transformational leader with prior experience as an agent or in the insurance industry, skilled in coaching and developing Business Development Managers, managing sales activities across agent types, and collaborating with product teams for growth strategies.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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