Business Consultant at Q2

Austin, Texas, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Banking, Financial ServicesIndustries

Requirements

Typically requires a Bachelor’s degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience
Familiarity with enterprise software deployment architecture and methodologies
Knowledge of effective business requirements practices and support methodologies
Strong written and oral communication skills, excellent people and teamwork skills
Ability to convey technical concepts to business-oriented banking project teams, including Senior Management, and interact with technical internal resources
Remains calm, diplomatic and cooperative under stressful conditions
Attention to detail, exceptional follow-through, the ability to

Responsibilities

Acts as subject matter expert in Centrix product features and functionality
Analyses customer’s business and makes recommendations
Develop and deliver best practices and proper product implementation execution
Assesses project risks and builds mitigating strategies
Acts as a liaison and manages expectations related to timing, functionality and back-office requirements needed to support a successful go live
Works with Product and Engineering to ensure suggested solutions are feasible, assists with building requirements and solution design where applicable
Guides other Implementation resources in areas of product expertise, case resolution, client communication and process improvement
Leads case management and timely issue resolution by facilitating case reviews
Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
Helps to oversee testing and case resolution
Work closely with Implementation Engineers, Project Managers, and Client Project teams to achieve successful configuration and deployment of Q2’s Risk & Fraud Management Software Solutions, primarily Positive Pay
Provide subject matter expertise as a member of multiple concurrent Q2 implementation project teams, reporting to an Implementations Delivery Manager
Develop and deliver best practices in both technical and non-technical/business aspects of a project
Evaluates and executes upon any deficits in execution detail so that both the client and Q2 teams meet and exceed delivery expectations
Interact with sales, hosting, product, development, and other members of cross-functional teams
Communicate in various forms to Q2 and Client, including Executive level staff (e.g., emails, presentations, formal and informal ad hoc meetings, ranging from consultative recommendations, setting expectations, developing requirements and participating in troubleshooting)

Skills

Key technologies and capabilities for this role

Risk ManagementFraud ManagementPositive PayImplementationProject ManagementBusiness ConsultingConfigurationDeploymentDigital BankingFintech Solutions

Questions & Answers

Common questions about this position

What does the company culture at Q2 look like?

Q2 is passionate about its people, celebrating employees through events like the 'Circle of Awesomeness' award ceremony, an annual Dodgeball for Charity event, and a day of employee celebration. They invest in growth via ongoing learning, mentorship, internal mobility, and leadership relationships while fostering trust through fun activities.

What are the main responsibilities of the Business Consultant role?

The role involves acting as a subject matter expert in Centrix product features, analyzing customer business needs, developing best practices, assessing project risks, managing expectations as a liaison, working with Product and Engineering on solutions, and guiding implementation resources.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this Business Consultant role?

This information is not specified in the job description.

What kind of experience makes a strong candidate for this role?

Strong candidates should have subject matter expertise in Q2’s Risk & Fraud Management Software Solutions like Positive Pay and Centrix, experience in implementation projects, cross-functional collaboration, client communication including executive levels, and skills in risk assessment, requirements development, and process improvement.

Q2

Digital banking solutions for financial institutions

About Q2

Q2 provides digital banking solutions tailored for regional and community financial institutions, alternative finance and leasing companies, and other financial technology firms. Their products include a range of digital banking services, banking as a service, and lending and leasing options that allow users to conduct transactions and interact with their financial institutions from any device, at any time. What sets Q2 apart from its competitors is its focus on empowering community banks and credit unions, helping them enhance their digital presence and improve user engagement. The company's goal is to strengthen diverse communities by supporting the financial institutions that serve them, enabling these institutions to grow and adapt beyond traditional limits.

Austin, TexasHeadquarters

2004Year Founded

$40.1MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Professional Development Budget

Risks

Increased competition from fintechs could erode Q2's market share.

Rapid technological changes may outpace Q2's innovation capabilities.

Economic downturns could reduce financial institutions' spending on digital transformation.

Differentiation

Q2 offers a comprehensive suite of digital banking solutions for financial institutions.

Q2's Partner Accelerator Program enables rapid deployment of fintech integrations.

Q2 Engage focuses on personalized consumer banking experiences to enhance user engagement.

Upsides

Q2 powers 60% of Forbes' America's Best Banks, showcasing its solution effectiveness.

Integration with AI platforms like Personetics enhances personalized customer engagement.

Q2's platform helps financial institutions grow deposits without relying on interest rates.

Land your dream remote job 3x faster with AI

Try Jobo Free