Business Analyst at JD.com Inc

Frankfurt, Hesse, Germany

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Supply ChainIndustries

Requirements

Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field
2-4 years of experience in business analysis, with demonstrated experience in managing cross-departmental projects
Proficiency in data analysis tools such as Excel, SQL, or BI tools (e.g., Tableau, Power BI)
Excellent project management skills with the ability to align multiple teams toward a common goal
Effective communication and interpersonal skills to liaise with internal and external stakeholders
Strong problem-solving and critical-thinking skills with a data-driven approach
Ability to work in a fast-paced, dynamic environment and manage multiple priorities

Responsibilities

Collaborate with warehouse operations, business, and client management teams to identify opportunities for process improvement
Analyze operational and order flow data to identify trends, inefficiencies, and bottlenecks
Lead cross-departmental projects, ensuring effective communication and alignment between stakeholders in operations, sales, IT, and customer service
Develop reports and dashboards to track key performance indicators (KPIs) and operational metrics
Work closely with clients to understand their requirements and ensure seamless integration with warehouse operations
Provide recommendations for system and workflow optimizations to improve productivity and customer satisfaction
Support project management initiatives by gathering requirements, coordinating timelines, and ensuring deliverables are met
Assist in troubleshooting operational challenges and providing data-driven solutions
Document business processes, workflows, and standard operating procedures

Skills

Key technologies and capabilities for this role

ExcelSQLTableauPower BIproject managementdata analysisKPI trackingbusiness process documentation

Questions & Answers

Common questions about this position

What is the salary for this Business Analyst position?

This information is not specified in the job description.

Where is this role located and is it remote?

The position is located in the Frankfurt metropolitan area, Germany. No information on remote work options is provided.

What skills are required for this Business Analyst role?

Required skills include proficiency in data analysis tools such as Excel, SQL, or BI tools like Tableau and Power BI, excellent project management skills, effective communication and interpersonal skills, and strong problem-solving with a data-driven approach.

What is the work environment like at JD.com for this role?

The role involves working in a fast-paced, dynamic environment, managing multiple priorities, and collaborating across warehouse operations, business, client management, sales, IT, and customer service teams.

What qualifications make a strong candidate for this position?

A Bachelor’s degree in Business, Supply Chain Management, Logistics, or related field, plus 2-4 years of experience in business analysis with demonstrated cross-departmental project management, stand out. Highlight proficiency in data tools like SQL and BI software, along with strong communication and problem-solving skills.

JD.com Inc

China's largest online retailer and technology services

About JD.com Inc

JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.

Chaoyang, Beijing, ChinaHeadquarters

1998Year Founded

$7,918.9MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Robotics & Automation, Venture Capital, Industrial & Manufacturing, VR & AR, AI & Machine Learning, Consumer GoodsIndustries

10,001+Employees