Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Real Estate, Multifamily HousingIndustries
Requirements
- 5+ years of experience in property management
- Proven expertise in the hospitality industry
- Strong leadership and team management experience
- Deep understanding of customer service, property operations, and financial management
- Excellent communication and problem-solving skills
- Experience working with expatriates, corporate clients, and a diverse resident base
- Ability to thrive in a fast-paced, high-growth environment
Responsibilities
- Foster a welcoming and engaged community, ensuring high levels of resident satisfaction
- Respond promptly and professionally to resident inquiries, complaints, and requests
- Implement strategies to enhance neighbor retention and long-term occupancy
- Organize community initiatives that strengthen engagement and create a sense of belonging
- Recruit, train, and lead a high-performing team dedicated to exceptional service
- Set clear goals, performance metrics, and accountability measures for the team
- Cultivate a culture of ownership, urgency, and high standards across the team
- Stay ahead of market trends, competitor activity, and customer needs
- Develop and implement strategies to drive occupancy, revenue growth, and brand positioning
- Work closely with marketing and leasing teams to refine campaigns and drive demand
- Oversee all aspects of operations for a Flow community, ensuring an outstanding experience for residents
Skills
Property Management
Team Leadership
Financial Management
Resident Relations
Community Engagement
Occupancy Management
Customer Service
Operational Management
Flow
Develops rental properties fostering community connection
About Flow
Flow Life focuses on transforming the rental housing market by creating communities that prioritize connection, well-being, and harmony with nature. The company develops and manages rental properties designed to foster a sense of belonging among residents, addressing the common issue of isolation felt by many renters. Flow Life primarily targets urban renters, including individuals and families who seek more than just a place to live; they desire a vibrant community and opportunities for personal growth. Unlike traditional rental companies, Flow Life emphasizes community-building and environmental integration, allowing them to attract tenants willing to pay a premium for a fulfilling living experience. The company's goal is to create spaces where residents can thrive, guided by their core values of giving, growing, loving, and committing.
Miami, FloridaHeadquarters
2022Year Founded
$340.5MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Social Impact, Real EstateIndustries
201-500Employees
Benefits
Medical, dental, and vision insurance plans
PTO
Commuter benefits
401(k) Plan
Monthly phone stipend
Risks
Adam Neumann's past controversies may affect Flow's brand reputation.
Regulatory scrutiny may hinder adoption of digital wallets and cryptocurrencies.
Intense competition in South Florida's proptech ecosystem could challenge Flow.
Differentiation
Flow integrates digital wallets for seamless financial transactions in residential real estate.
Flow focuses on community-building and well-being in urban rental housing.
Flow offers a unique blend of physical and digital living experiences.
Upsides
Growing demand for community-focused living aligns with Flow's mission.
Proptech innovation in South Florida offers expansion opportunities for Flow.
Blockchain technology can enhance property management efficiency for Flow.
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