[Remote] Customer Operations - Talent Community at PointClickCare

Remote

PointClickCare Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, Enterprise SoftwareIndustries

Skills

Key technologies and capabilities for this role

HealthcareSaaSEnterprise Software

Questions & Answers

Common questions about this position

What benefits does PointClickCare offer?

Benefits start from Day 1 and include retirement plan matching and flexible paid time off.

Is this a remote position or is there a required location?

This information is not specified in the job description.

What skills or experience are preferred for opportunities at PointClickCare?

Candidates with experience in Healthcare, SaaS, or Enterprise Software are preferred.

What is the company culture like at PointClickCare?

PointClickCare is recognized for its positive corporate culture and believes work becomes profoundly fulfilling when driven by a higher purpose, with a mission to improve healthcare.

How do I apply or express interest in opportunities at PointClickCare?

Express interest by contacting them, visiting the company website at https://www.pointclickcare.com/, and connecting on Glassdoor and LinkedIn for more information.

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters
2000Year Founded
$220MTotal Funding
GRANTCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential
Comprehensive benefits available from day 1
Midweek mingles with free lunch
Wellness spending account
Retirement savings plan with employer match
Flexible PTO
Hybrid work models
Parental leave
Family planning support
Training & development programs
Corporate discounts program
Summer half-day Fridays
Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.
Real-time lab result integration with Sensiva Health raises data privacy concerns.
California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.
Harmony platform improves patient transitions between acute and post-acute care facilities.
Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.
Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.
Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

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