PointClickCare

Customer Operations - Talent Community

Remote

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, Enterprise SoftwareIndustries

Position Overview

  • Location Type: Not Specified
  • Employment Type: Full-Time
  • Company: PointClickCare

PointClickCare is a leading North American healthcare technology platform focused on enabling care collaboration and real-time patient insights. The company has grown exponentially, with over 2,200 employees, and is recognized for its cloud-based healthcare software and positive corporate culture. PointClickCare’s mission is to help create a world where providers and plans can confidently deliver frictionless care. They believe that work becomes profoundly fulfilling when driven by a higher purpose and are committed to making a real impact on healthcare across North America. They are currently expanding in several key areas, including Operations - Customer Support, Operations - Professional Services, Operations - Educational Services, Operations - Implementation, and Operations - Vendor Integration Services (VIS).

Company Information

Current Opportunities

PointClickCare is currently not advertising specific positions that perfectly match the skills and experience of potential candidates. However, they are actively seeking talented individuals and would like to keep interested candidates informed about upcoming opportunities.

Responsibilities

  • The job description doesn't specify particular responsibilities, but it indicates a focus on contributing to PointClickCare's mission of improving healthcare for seniors and their caregivers.

Requirements

  • The job description doesn't specify particular requirements, but it indicates a preference for candidates with experience in Healthcare, SaaS, or Enterprise Software.

Application Instructions

  • Express interest in PointClickCare's opportunities by contacting them.
  • Visit the company website (https://www.pointclickcare.com/) and connect on Glassdoor and LinkedIn for more information.

Benefits & Perks

  • Benefits starting from Day 1!
  • Retirement Plan Matching
  • Flexible Paid Time Off

Skills

Healthcare
SaaS
Enterprise Software

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters
2000Year Founded
$220MTotal Funding
GRANTCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential
Comprehensive benefits available from day 1
Midweek mingles with free lunch
Wellness spending account
Retirement savings plan with employer match
Flexible PTO
Hybrid work models
Parental leave
Family planning support
Training & development programs
Corporate discounts program
Summer half-day Fridays
Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.
Real-time lab result integration with Sensiva Health raises data privacy concerns.
California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.
Harmony platform improves patient transitions between acute and post-acute care facilities.
Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.
Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.
Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

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