Upwork

Brand Marketing Lead

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Marketplace, Marketing, BiotechnologyIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified

Upwork is the world’s largest work marketplace, connecting businesses with highly skilled professionals worldwide. Over $20 billion in economic opportunity has been facilitated for professionals globally through Upwork’s AI-powered platform, with professionals spanning 10,000+ skills, including AI and machine learning, software development, sales and marketing, customer support, finance and accounting, and more.

Upwork is seeking a Brand Marketing Lead to manage strategy and execution for brand marketing initiatives that fuel category expansion, strategic innovation, and brand consistency across emerging and evolving areas of our business. In this cross-functional strategic role, you'll develop and execute brand and go-to-market strategies, own messaging frameworks, audience segmentation, and campaign development to enhance our brand’s reach, relevance, and impact. You’ll collaborate closely with communications, product marketing, creative, and growth teams, ensuring our brand strategy scales effectively to position Upwork as a brand that reflects the future of work.

Requirements

  • Experience: 5+ years of experience in brand marketing or integrated marketing.
  • Preferred Experience: Experience in brand-led or high-growth companies preferred, B2B tech a plus.
  • Brand Strategy: Strong track record of managing brand strategy and campaign development from insight to execution.
  • Marketing Knowledge: Deep understanding of brand positioning, audience segmentation, and full-funnel marketing.
  • Campaign Management: Strong experience managing integrated marketing campaigns across paid, owned, and earned channels.
  • Creative Collaboration: Excellent creative judgment and ability to partner with creative teams from concept through execution.
  • Collaboration Skills: Skilled collaborator with experience leading cross-functional workstreams and driving alignment across stakeholders.
  • Organizational Skills: Highly organized with a strong operational mindset to operate in a fast-paced, dynamic environment and prioritize multiple projects simultaneously.
  • Analytical Skills: Insight- and data-driven, with a strong grasp of measurement frameworks and performance tracking.
  • Communication: Exceptional communicator and storyteller who can build persuasive narratives.

Responsibilities

  • Brand Strategy Activation: Activate and operationalize Upwork’s brand strategy across new and developing business segments, ensuring clarity, consistency, and alignment with overarching brand architecture.
  • Positioning & Messaging: Help develop positioning and messaging that align with company objectives and inform how we show up across campaigns, content, and communications.
  • Brand Identity Evolution: Partner closely with design, content, and product teams to scale and evolve the brand identity effectively in response to new market opportunities.
  • Campaign Development: Develop integrated campaigns that drive category growth, brand awareness, and customer engagement.
  • Cross-Functional Alignment: Lead cross-functional briefings and planning meetings with teams like PMM, lifecycle, advocacy, content, and growth to align on priorities, insights, and activation plans.
  • Stakeholder Collaboration: Collaborate with cross-functional stakeholders (Product, PMM, Growth Marketing, Creative) to ensure strategic alignment and successful campaign execution.
  • Creative Partnership: Collaborate with creative teams and agency partners to bring big ideas to life with excellence, consistency, and storytelling depth.
  • Reporting Frameworks: Partner with marketing analytics and research teams to develop reporting frameworks for integrated brand campaigns.
  • Performance Analysis: Analyze campaign performance and market insights to continually refine brand strategy and drive business outcomes.
  • Metric Monitoring: Monitor brand health and key performance metrics (e.g., awareness, consideration, perception, creative effectiveness) to inform ongoing improvements.
  • Market Awareness: Stay attuned to market trends, audience needs, and competitor positioning to keep Upwork’s brand modern and culturally relevant.

Application Instructions

  • Not specified. (Information is missing regarding how to apply for the position.)

Company Information

  • Company: Upwork

Skills

Brand Marketing
Messaging
Campaign Development
Audience Segmentation
Go-to-market strategy
Brand Strategy
Cross-functional Collaboration

Upwork

Online platform connecting freelancers and clients

About Upwork

Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles that showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$143.8MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Health Insurance
Unlimited Paid Time Off
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Employee Stock Purchase Plan

Risks

Increased competition from Fiverr and Toptal threatens Upwork's market share.
The new Fiverr-style Project Catalog may commoditize services, reducing freelancers' perceived value.
Strategic shifts under new management may not align with current client expectations.

Differentiation

Upwork connects freelancers with clients across diverse industries, enhancing global work opportunities.
The platform offers tools like time tracking and invoicing for efficient project management.
Upwork's tiered fee structure incentivizes long-term client relationships, differentiating it from competitors.

Upsides

Upwork's acquisition of Objective AI enhances its AI capabilities for better talent matching.
The introduction of Featured Jobs increases visibility for job posts, attracting more candidates.
Upwork's recognition as the top job posting site boosts its credibility among employers.

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