Enterprise Billing, Coordinator
ZipRecruiterSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Market Research, User Experience, Customer InsightsIndustries
Requirements
Candidates should possess a Bachelor’s degree in business administration, accounting, finance, or a related field, or equivalent experience, and a minimum of 7 years of experience in a billing role with at least 2 years of experience leading a billing team at a SaaS company or similar industry with a fast-paced environment. Strong attention to detail, comfort with G Suite, proficiency in Excel (including keyboard shortcuts), and quick learning capabilities are required, along with experience as a people manager and overseeing the work of others. Candidates must be located in the United States and authorized to work without any Visa sponsorship.
Responsibilities
As the Billing & Collections Manager, responsibilities include overseeing the daily operations and professional development of the Billing and Collections team, identifying gaps and inefficiencies in processes, and leading the design and implementation of process improvements in coordination with other departments. The role involves partnering within the team and across departments on special projects, coaching and developing direct reports, identifying and addressing process gaps, collaborating with the VP of Finance on strategy and goals, resolving complex billing issues, and ensuring team policies and documentation are up-to-date.
Skills
Billing Management
Collections
Process Improvement
Team Leadership
Operational Oversight
Cross-Department Collaboration
User Interviews
Connects businesses with research participants
About User Interviews
User Interviews connects businesses with participants for user research, simplifying the recruitment process for product testing, surveys, and interviews. The platform features over 350,000 vetted participants, allowing clients like product managers and UX researchers to find suitable candidates quickly. It operates on a pay-per-use model, where clients only pay for completed sessions, making it a more affordable option compared to traditional methods. Users can customize their search using tags and filters based on profession, geography, and demographics. Additionally, the Research Hub helps manage research activities by tracking participant history and automating communication, which is beneficial for ongoing research needs. The goal of User Interviews is to streamline the user research process, enabling businesses to gather insights and make informed product decisions.
New York City, New YorkHeadquarters
2015Year Founded
$42.3MTotal Funding
SERIES_BCompany Stage
Data & Analytics, EducationIndustries
201-500Employees