User Interviews

Connects businesses with research participants

New York City, New York, United States

About User Interviews

User Interviews connects businesses with participants for user research, simplifying the recruitment process for product testing, surveys, and interviews. The platform features over 350,000 vetted participants, allowing clients like product managers and UX researchers to find suitable candidates quickly. It operates on a pay-per-use model, where clients only pay for completed sessions, making it a more affordable option compared to traditional methods. Users can customize their search using tags and filters based on profession, geography, and demographics. Additionally, the Research Hub helps manage research activities by tracking participant history and automating communication, which is beneficial for ongoing research needs. The goal of User Interviews is to streamline the user research process, enabling businesses to gather insights and make informed product decisions.

New York City, New YorkHeadquarters
2015Year Founded
$42.3MTotal Funding
SERIES_BCompany Stage
Data & Analytics, EducationIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Company Match
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Hybrid Work Options
Stock Options
Company Equity
401(k) Retirement Plan
Performance Bonus
Professional Development Budget
Wellness Program
Mental Health Support
Home Office Stipend
Phone/Internet Stipend
Annual Company Retreat

Risks

Competition from Buzzback's new platform may attract clients away from User Interviews.
AI integration with Maze may face challenges if technologies don't meet expectations.
Privacy compliance issues could arise if opt-in forms don't meet regulations.

Differentiation

User Interviews offers a large pool of 2.4 million vetted participants.
The platform provides customizable recruitment tools for targeted participant selection.
User Interviews integrates with popular tools like Microsoft Outlook for streamlined workflows.

Upsides

Increased demand for remote research tools boosts User Interviews' market potential.
Growing interest in AI-driven recruitment enhances User Interviews' platform capabilities.
Expansion of UX research budgets offers more opportunities for market capture.