Customer Service Agent (Remote)
JerryFull Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
The hourly pay rate is $17 plus tips.
This position is located in Mammoth Lakes, California, and requires on-site presence.
Requirements include a High School Diploma or equivalent, 2+ years of guest service experience, strong interpersonal and problem-solving skills, ability to multitask in a high-volume setting, and a valid driver’s license in good standing. Previous Bell/Valet experience at a luxury resort is preferred.
Benefits include a free season pass to all Alterra resorts, ski passes for dependents, discounts on lessons, retail, food, equipment rental, Marriott hotels worldwide, 401k with company match, healthcare, dental, vision, and PTO for benefit eligible employees.
Candidates with 2+ years of guest service experience, previous Bell/Valet experience at a luxury resort, strong interpersonal and problem-solving skills, and the ability to multitask in a high-volume environment stand out.
Develops digital human agents for AI
Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.