Ninja Van

B2B Account Manager

Cabuyao, Calabarzon, Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Consumer Goods, Fintech, LogisticsIndustries

Requirements

Candidates must possess a Bachelor's degree in Business Management, Economics, Management Engineering, or any related field. They should have experience managing accounts in the FMCG, Beauty and Wellness, Pharma, or General Trade Industries. A proven track record in B2B account management, ideally within the transport or logistics sector, is essential. Strong understanding of transport and logistics operations, processes, and technologies is required, along with excellent communication, negotiation, and interpersonal skills.

Responsibilities

The B2B Account Manager will cultivate and nurture strong, long-term relationships with key clients while driving business growth and revenue. They will assist the Senior Account Manager in maintaining client relationships, coordinate with internal teams for smooth logistics operations, and maintain accurate records of client interactions and service requirements. Additionally, they will monitor order progress, address delivery issues, escalate complex problems, identify upsell opportunities, and assist in preparing sales presentations and business reviews for client meetings.

Skills

Account Management

Relationship Building

Business Development

Client Communication

Logistics

Operations Coordination

Sales Collaboration

Performance Management

Ninja Van

Technology-enabled logistics and delivery services

About Ninja Van

Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.

Key Metrics

Singapore, SingaporeHeadquarters

2014Year Founded

$947.9MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Competitive income compared to the market

Tet bonus , Performance review from 1 - 4 months

Paid social insurance based on full salary

12 days annual leave, 5 days sick leave (with full salary)

High-class AON Health Insurance for manager level

Year End Party, annual Townhall Ceremony

Annual company trip

Attractive team-building activities

Provide laptop for employees

Risks

Increased competition from startups like Toki threatens market share.

Recent layoffs in the tech team may hinder innovation and technology advancement.

Reliance on revolving credit facility suggests potential cash flow challenges.

Differentiation

Ninja Van leverages advanced technology for real-time parcel tracking and delivery scheduling.

The company offers a wide network of drop-off and pick-up points for convenience.

Strategic partnerships with financial institutions enhance service offerings and customer reach.

Upsides

Rising e-commerce in Southeast Asia boosts demand for last-mile delivery services.

Expansion of warehouse facilities improves logistics infrastructure for SME clients.

New leadership appointments indicate a focus on regional growth and development.

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