Humana

Associate VP, Sales Support

San Antonio, Texas, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Insurance, Health ServicesIndustries

Associate VP, Sales Support

Position Overview

Become a part of our caring community and help us put health first. The Associate VP, Sales Support provides timely and effective sales administrative support to assist with the acquisition or retention of customers. This role requires an in-depth understanding of how organization capabilities interrelate across segments and/or enterprise-wide. The Associate VP, Sales Support leads operational processes that enable sales and membership growth. This individual will lead large-scale distribution projects that support go-to-market strategies, working across all sales distributions. With an enterprise mindset, this individual leads with a consumer-focused operational initiative that drives outcome of market differentiation and improves agent NPS scores by creating capabilities. This individual is closely aligned to Distribution strategy to operationalize new initiatives, driving implementation of strategic plans and business outcomes, and develops and implements strategic plans for the scope of management that are aligned with the Segment or Business strategy.

Use Your Skills to Make an Impact

Required Qualifications

  • Bachelor's Degree
  • 5 or more years of management experience with large teams
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • Strong communication skills, comfortable presenting to executive-level leadership
  • Drives outcomes and strong accountability
  • Curious and Committed
  • Strong Project Management experience with enterprise strategic projects
  • Direct to Consumer Experience

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Employment Details

  • Employment Type: Full time
  • Scheduled Weekly Hours: 40

Compensation

  • Pay Range: $184,800 - $254,100 per year
    • Note: The compensation range reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, certifications, etc.
  • Bonus Incentive: This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides:

  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • Short-term and long-term disability
  • Life insurance
  • Many other opportunities

Application Deadline

  • 07-03-2025

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status.

Skills

Management
Strategic Planning
Project Management
Communication
Consumer Experience
Operational Leadership
Distribution Strategy
Market Differentiation
Agent NPS
Cross-functional Collaboration

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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