Program Manager - Health Plan Product

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

This position contributes to Benefitfocus’ Product Team success by assuming responsibility for the strategic value, capabilities, and performance of the product portfolio in support of the Health Plan business. The Program Manager Strategic Portfolio Delivery needs to be an expert in managing complex and ambiguous technical initiatives while managing cross functional expectations - including but not limited to technology product roadmaps, feature sets, problem areas, timelines, and change requests. To ensure capabilities aligns to Benefitfocus Leadership Team and Health Plan business strategic priorities, incumbent should establish an effective structure to monitor, report and adapt execution as needed to mitigate risks and ensure delivery of value to customers and the market.

Requirements

• Expertise in managing complex and ambiguous technical initiatives.
• Ability to manage cross-functional expectations (Technology, Product, Engineering, Operations, Sales, Customers).
• Strong understanding of product roadmaps, feature sets, and timelines.
• Experience with risk identification and mitigation.
• Excellent communication and stakeholder management skills.

Responsibilities

• Develop and implement strategic roadmap delivery plans for multiple projects.
• Coordinate with cross-functional teams to ensure alignment and collaboration.
• Manage resources, budgets, and timelines across projects.
• Identify and mitigate risks across the program.
• Maintain regular communication with stakeholders (internal and external) and Benefitfocus leadership.
• Track and report on project performance, ensuring objectives are met.
• Conduct program-level analysis to identify opportunities for improvement.

Application Instructions

• Not specified in the provided text.

Company Information

• Company: Benefitfocus
• Purpose: To fight for everyone’s opportunity for a better financial future.
• Culture: Values diversity, inclusion, and a bold, committed approach to action.