Associate Talent Partner - Member Services Hiring

Position Overview

HealthJoy is seeking a proactive and results-driven Associate Talent Partner to join our People Team. This role is crucial in scaling our Member Services (Healthcare Concierge) team by delivering a seamless and efficient recruitment and candidate experience. You will be instrumental in fueling our talent pipeline and ensuring a positive experience for all candidates.

Responsibilities

Talent Acquisition, Selection, and Pipeline Development & Delivery:

• Fuel our talent pipeline by identifying, engaging, and attracting both active and passive candidates using creative and strategic sourcing methods.
• Partner with stakeholders to manage high-volume interview scheduling, ensuring a well-organized and timely recruitment process.
• Champion the candidate experience by serving as a key point of contact, providing timely updates, guidance, and support throughout the hiring journey.
• Collaborate closely with the People Business Partner (PBP) and hiring managers to understand team needs and support strategic workforce planning.
• Drive accountability by ensuring interviewers and hiring managers provide timely, high-quality feedback and make prompt hiring decisions.
• Learn to track and interpret key hiring metrics (e.g., time-to-fill, source effectiveness, funnel conversion) to support data-informed decisions.
• Help build diverse and inclusive candidate pipelines, ensuring fairness and equity at every step.
• Maintain our ATS (Greenhouse) by keeping candidate records accurate, up-to-date, and well-organized.

Other People Team Support and Administration:

• Support cross-functional HR and recruiting projects, including candidate tracking, documentation, and process optimization.
• Contribute to culture-building initiatives, such as company-wide events that strengthen team connection and reinforce our mission and values.
• Own and facilitate welcome meetings for new hires, creating a warm and organized first impression while reinforcing our culture and values.
• Contribute to the offboarding process by participating in exit interviews and supporting knowledge capture and feedback collection.

Requirements

• Proactive, results-driven, and eager to learn and grow within the recruitment field.
• Strong organizational and time-management skills; ability to handle multiple requisitions simultaneously.
• Excellent verbal and written communication skills.
• Thoughtfulness, flexibility, and a positive attitude.
• A true brand ambassador who loves telling people about HealthJoy.
• Has a strong desire to learn and build a career in the recruitment field.
• Ability to troubleshoot last-minute changes and stay calm under pressure.

Plus:

• 2+ years of relevant HR/recruiting experience in mass hiring.
• Ability to find unique solutions to attracting and sourcing passive candidates.
• Effective sourcing and outreach techniques using a variety of platforms and tools.

Company Information

Mission: To remove the complexity from being healthy and well. HealthJoy guides employees to affordable, high-quality healthcare by consolidating our clients’ health and wellness strategies into a simple, unified digital experience.

About Us: Come for the mission. Stay for the experience. We are a talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us. Healthcare benefits are complex, underutilized, and a mystery for most people. That’s why it’s our vision to remove the complexity from being healthy and well.

With over $100M in fundraising to date, HealthJoy has garnered workplace awards for Inc. 's Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to over 400 team members. We’re continuing down the path of high growth and high impact.

Total Rewards

• Job Level: 10
• HealthJoy maintains a comprehensive strategy to determine rewarding and competitive packages for individual compensation for new hires, internal promotions, and internal job changes.

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