Twilio

Associate Strategic Account Executive

United States

Twilio Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Communication Services, Cloud Communications, Software as a Service (SaaS)Industries

Requirements

Candidates should possess a total of 5 years of sales experience, with at least 1 year dedicated to major account or strategic sales, demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers, be accountable for relationship management, cross sells, upsells and solutions consulting, be comfortable working with business and highly technical leaders, and possess an entrepreneurial mindset with an appetite to define process and build programs. Additionally, candidates are expected to have a record of delivering revenue and gross profit results, especially for large-scale and enterprise customers, and demonstrate excellent verbal and written communication skills, along with a Bachelor’s Degree or equivalent years of experience.

Responsibilities

As an Associate Strategic Account Executive, the role involves managing and expanding key Regulated Verticals customer accounts, developing and executing account strategy to consistently deliver strong revenue, gross margin, and gross profit results, partnering closely with other Twilio teams to identify new revenue opportunities, serving on a cross-functional account team, running a disciplined forecast, consistently achieving goals, presenting guidance to executive management, and running highly consultative sales cycles with the largest customers, focusing on deep discovery, listening to customer needs, and being an effective champion for their point of view. The role also includes generating and maintaining an accurate sales pipeline and forecast utilizing Salesforce, and driving business growth within assigned customer portfolios.

Skills

Account Management
Sales
Customer Relationship
Strategic Planning
Cross-functional Collaboration
Analytical Skills
Consultative Selling
Vertical Market Expertise

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

Key Metrics

San Francisco, CaliforniaHeadquarters
2008Year Founded
$243.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.
Layoffs of 295 workers could decrease morale and affect service quality.
Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.
The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.
Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.
Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.
Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

Land your dream remote job 3x faster with AI