RingCentral

Associate Solutions Engineer

London, England, United Kingdom

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Telecommunications, Software & TechnologyIndustries

Requirements

Candidates should be a recent graduate with a passion for telecommunication technology (UCaaS) and a desire to pursue a career in sales engineering. The ideal candidate should possess a solid understanding of RingCentral applications and products, and be willing to develop expertise in hardware and software lab maintenance and testing.

Responsibilities

As an Associate Sales Engineer, the role involves building sales and technical expertise through a 12 to 24-month onboarding program, assisting the SE team with lab maintenance and testing, providing pre-sales technical and sales support for accounts, performing Proof of Concept (POC) onboarding support, presenting product training for sales teams, supporting SE related trade shows and events, and assisting with RFP/RFI customer responses. The position also requires managing customer feature requests, documenting customer requirements, prioritizing requests, and providing small business customer demos, as well as transferring industry, technical, and product knowledge to internal and external teams.

Skills

Telecommunication Technology
UCaaS
Pre-sales Support
Lab Maintenance
Demo and POC Support
Technical Support
Product Training
Trade Shows
Customer Requirements Documentation
System Configuration
RFP/RFI Response
Customer Demos

RingCentral

Phone and video system

About RingCentral

Key Metrics

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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