8x8

Account Executive, CCaaS SW or SE

Illinois, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full Time
  • Salary: Not specified

8x8, Inc. (NASDAQ: EGHT) is a leading provider of secure and reliable cloud-based unified communications and contact center solutions. We connect people and organizations through seamless communication, combining Contact Center, Unified Communications, and CPaaS APIs. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. 8x8 is looking for an Account Executive (AE) with a successful track record in selling Unified Communications and Contact Center solutions, particularly within the enterprise market.

Requirements

  • Successful track record in sales, specifically selling Unified Communications and Contact Center solutions.
  • Strong understanding of sales methodologies and processes.
  • Ability to develop a strong understanding of key differentiators and internal/external systems.
  • Experience in prospecting, proposal development, contract negotiation, and deal closure.
  • Knowledge of 8x8’s products/services.
  • Ability to identify customer needs and determine optimal solutions.
  • Strong communication and interpersonal skills.

Responsibilities

  • Prospecting new business and partnering with the Sales Development Representative (SDR) to build qualified leads.
  • Developing a strong understanding of 8x8’s products/services and key differentiators.
  • Closing deals, including price and term negotiations, and managing the entire sales cycle.
  • Focusing on acquiring new logos within the enterprise market.
  • Developing account-specific plans to optimize sales and execute account strategy.
  • Identifying and resolving customer issues/problems.
  • Meeting or exceeding assigned sales objectives.
  • Completing regular sales forecasting with accuracy.
  • Attending ongoing sales & certification training.

Application Instructions

  • Not specified

Company Information

  • Company: 8x8, Inc. (NASDAQ: EGHT)
  • Website: www.8x8.com
  • Social Media: LinkedIn, Twitter, Facebook, Instagram
  • Overview: 8x8 provides secure and reliable cloud-based unified communications and contact center solutions to over 50,000 businesses in over 150 countries.

Skills

Sales methodologies
Prospecting
Proposal development
Contract negotiation
Deal closure
Customer needs analysis
Communication
Interpersonal skills
Product knowledge (Unified Communications, Contact Center solutions)

8x8

Cloud communications and collaboration platform

About 8x8

8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.

Campbell, CaliforniaHeadquarters
1987Year Founded
$253.1MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Risks

Increased competition from emerging players like Five9.
Potential security vulnerabilities from third-party integrations.
Rapid technological advancements may outpace current offerings.

Differentiation

8x8 holds over 125 patents, showcasing its commitment to innovation.
Recognized as a leader in Unified Communications by Gartner for 13 consecutive years.
Offers a comprehensive platform unifying customer engagement and internal communications.

Upsides

AI-powered insights enhance decision-making and customer satisfaction.
Video engagement capabilities offer dynamic and personalized customer interactions.
Strong global presence with support in over 55 countries.

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