Associate Director, Program Success at Brave

Newark, New Jersey, United States

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$92,000 – $114,900Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Nonprofit, EducationIndustries

Requirements

Ability to supervise and support a pool of part-time Graders, including onboarding, quality assurance, and feedback cycles
Experience collaborating with Program Facilitators and Manager, Academic Success to implement volunteer support and accountability structures
Skills in co-designing and leading grader training cycles and communities of practice for grading consistency and alignment with Higher Education Partnerships standards
Capability to provide escalation support and intervention for underperforming Graders and Leadership Coaches (LCs)
Proficiency in ensuring rubric adherence, grading turnaround times, and conducting periodic audits of feedback quality
Experience managing grading performance dashboards and sharing trends/insights with leadership
Knowledge of supporting struggling students through tiered academic intervention frameworks, including direct engagement and coordination with higher education partners
Ability to maintain high-quality volunteer experiences through communication, resources, recognition, and tracking engagement/performance in systems like Salesforce
Skills in leading coaching sessions, onboarding, and training for LCs
Collaborative mindset for partnering with cross-functional teams to build scalable systems, share insights, document best practices, and contribute to product/training/course improvements

Responsibilities

Supervise and support a pool of part-time Graders for the Braven Leadership and Career Accelerator course (40% Stakeholder Management)
Collaborate with Program Facilitators and Manager, Academic Success to implement volunteer support and accountability structures, including coaching for underperforming LCs
Co-design and lead grader training cycles and communities of practice to ensure grading consistency and alignment with standards
Provide escalation support for Graders and ensure high-support for LCs to influence student outcomes
Ensure rubric adherence and grading turnaround times across all sites and sections (40% Course Data Management & Analysis)
Implement periodic audits of feedback quality and alignment to learning objectives
Manage grading performance dashboards and share trends/insights with Central Delivery leadership
Support struggling students through tiered academic intervention framework, including direct engagement, tracking, and partner coordination
Partner to maintain joyful volunteer experiences through communication, resources, recognition, and tracking in Salesforce (15% Leadership Coach Experience and Retention Support)
Lead targeted coaching for struggling LCs and contribute to their onboarding/training
Partner with cross-functional teammates to build/refine scalable systems and share data insights for improvements (5% Team Collaboration & Knowledge Sharing)
Document and socialize best practices, participating in Braven’s knowledge-sharing activities

Skills

Stakeholder Management

Team Supervision

Quality Assurance

Onboarding

Volunteer Management

Coaching

Program Delivery

Academic Policies

Brave

Privacy-focused browser and search engine

About Brave

Brave focuses on enhancing the web experience for users by providing a privacy-oriented browser and search engine. The Brave Browser blocks third-party ads and trackers by default, allowing for fast and private browsing. Brave Search serves as a private search engine, offering users a secure way to find information online. The company also features Brave Ads, which delivers advertising without the use of cookies, enabling advertisers to connect with audiences that are typically hard to reach. Users of Brave can earn cryptocurrency rewards for their attention to ads, while content creators can benefit from new revenue opportunities. Unlike other browsers and search engines, Brave prioritizes user privacy and offers a unique model that benefits both users and advertisers.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$36MTotal Funding

SERIES_ACompany Stage

Consumer Software, Fintech, Crypto & Web3Industries

201-500Employees

Benefits

Highly competitive salaries & benefits

Generous home-office stipends

Fully remote team

Flat org structure

Opportunity to get in early at a hyper-growth company, and revolutionize the web

Risks

Competition from other privacy-focused browsers like DuckDuckGo and Firefox is intensifying.

Dependence on Solana for BAT rewards poses risks due to network outages.

AI features may raise data privacy concerns and regulatory scrutiny.

Differentiation

Brave offers a privacy-focused browser and search engine, blocking third-party ads by default.

Users earn cryptocurrency rewards through Brave's unique digital ads platform.

Brave integrates AI features like Leo AI and CodeLLM for enhanced user experience.

Upsides

Growing demand for privacy-focused products boosts Brave's user base and market position.

Rising interest in cryptocurrency aligns with Brave's BAT rewards system.

Increased adoption of alternative search engines benefits Brave Search's growth.

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