Associate Director, Marketing Operations at S&P Global

Ahmedabad, Gujarat, India

S&P Global  Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Marketing, Technology, Financial ServicesIndustries

Requirements

  • Bachelor's degree in Marketing, Business Administration, or a related field
  • 8+ years in marketing operations, marketing automation, and email marketing
  • Expertise with Marketo Engage and Salesforce systems (Certifications preferred)
  • Strong understanding of marketing data governance and privacy laws
  • Excellent written and verbal communication skills
  • Demonstrated ability to collaborate effectively across global teams
  • Experience with leading a team
  • Strong organizational skills to manage multiple campaigns and deadlines effectively

Responsibilities

  • Own and optimize Marketo Engage: including program creation and best practices, audience segmentation, operational programs for lead scoring, lifecycle, and data cleansing automations, and managing our email marketing calendar
  • Leverage AI and automation tools to enhance campaign effectiveness, personalization, and team productivity
  • Manage integrations of Marketo Engage with Salesforce and other marketing technologies
  • Build and maintain multi-touch email nurture programs and lifecycle campaigns across personas and funnel stages
  • Define and enforce campaign operations standards (e.g., UTM structure, naming conventions, segmentation strategies)
  • Collaborate within the marketing team to support seamless campaign execution
  • Manage marketing data hygiene and alignment with data management teams in Marketing and Revenue Operations
  • Create operational dashboards and reports to monitor Marketo Engage integrations and system health
  • Partner closely with the rest of the Marketing Operations team, Marketing and Revenue Operations on marketing-sourced pipeline reporting, lead flow governance, and system alignment
  • Lead our team of marketing automation specialists

Skills

Marketo Engage
Salesforce
Email Marketing
Marketing Automation
AI
Audience Segmentation
Lead Scoring
Data Cleansing
MarTech
UTM
Data Hygiene
Dashboards
Campaign Optimization

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters
1917Year Founded
IPOCompany Stage
Data & Analytics, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance
Unlimited Paid Time Off
Professional Development Budget
401(k) Company Match
Family Planning Benefits
Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.
Increased competition from AI-driven platforms like Brooklyn Investment Group.
Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.
The company offers comprehensive ESG solutions, meeting growing sustainability demands.
S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.
Rising demand for ESG data enhances S&P Global's market position.
Expansion into India strengthens S&P Global's research and insights offerings.

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