[Remote] Associate Customer Success Manager, PEO at Deel

United States

Deel Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Human Resources, Payroll, SaaS, FintechIndustries

Requirements

The ideal candidate is a passionate business builder who thrives on tackling complex problems and driving impact. They should be a talented generalist comfortable with data analysis and cross-functional project management with multiple stakeholders, and prioritize working with great people in a collaborative, high-performance team environment. Experience in managing and fostering relationships with a large number of client accounts is necessary.

Responsibilities

The Associate Customer Success Manager will manage and foster relationships with up to 200 regionally assigned client accounts, acting as the face and voice of Deel. They will build deep relationships, strategically guide clients through their experience journey, and train them on Deel processes and platform navigation. Responsibilities include leading client interactions with a focus on product adoption and future growth, strengthening relationships by solving challenges and eliminating churn, and becoming a trusted partner by understanding client business needs and building solutions.

Skills

Customer Success
HRIS
Payroll
Compliance
Benefits Administration
Performance Management
Equipment Management
Global Payroll
SaaS
Communication
Problem-Solving

Deel

HR platform for managing global workforces

About Deel

Deel provides a platform that helps businesses manage their international workforces more easily. It offers a range of services including payroll processing, compliance monitoring, and immigration support, all integrated into one system. This allows companies to handle various HR functions from a single platform, which is especially useful for those with employees in different countries. Deel stands out from its competitors by combining multiple HR services into one cohesive solution, making it simpler for businesses to operate globally. The goal of Deel is to streamline the management of global teams, ensuring that companies can focus on their core operations while staying compliant with local laws and regulations.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$660.4MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Consulting, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Remote Work Options
Stock Options

Risks

Rapid expansion may lead to integration challenges and cultural misalignment.
Exclusion from Rippling's tender offer could affect Deel's talent acquisition.
Zellis' AI-powered platform may intensify competition in the UK and Ireland.

Differentiation

Deel integrates contracts, payments, and taxes into a single interface.
Deel offers comprehensive HR solutions for managing international workforces.
Deel's platform supports local payroll processing and compliance monitoring.

Upsides

Deel's acquisition of Assemble enhances its HR platform capabilities.
Partnership with dLocal expands Deel's reach to 15 new countries.
Deel's $650 million funding highlights strong market position and growth potential.

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