Business Operations Associate

Salary: [Not Specified] Location Type: Remote Employment Type: Full-Time

Why Jerry.ai?

Join a pre-IPO startup with significant backing, traction, and runway:

• Funding: $240M raised
• Growth: 60X revenue growth in 5 years
• Market Size: $2T market opportunity

Reporting: You will report directly to our Director of BizOps & Analytics, Qingdi Huang (Ex-Bain).

Impact: Disrupt a massive market and help us grow into a $10B business. Environment: Be immersed in a talent-dense environment and accelerate your career growth.

About the Opportunity

Jerry is seeking a Business Operations Associate to join our dynamic team. Having achieved profitability in early 2024, we have ambitious goals: scale from 5M to 50M customers and become a $10B business. As a Business Operations Associate, you will be instrumental in driving data-driven decisions across the company, with a particular focus on optimizing growth channels such as partnerships, marketing, and automation. Reporting directly to the Director of BizOps & Analytics, you will utilize advanced machine learning models to conduct in-depth analyses and extract insights to shape our growth strategies.

Jerry is building the first super app to make car ownership affordable and accessible, covering insurance, buying/selling, registration, loans, safety, repairs, parking, and more – a $2T market in the U.S. Since launching insurance in 2019, we've expanded to include loan refinancing, driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have acquired over 5M customers, raised $240MM in funding, achieved 60X revenue growth, and grown our team to 225 employees across 6 countries.

How You Will Make an Impact

• Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies.
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies.
• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth.
• Identify opportunities to automate manual processes and optimize operational efficiency.

Preferred Experience

• Bachelor’s degree in a quantitatively or intellectually rigorous discipline.
• 1-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations.
• High level of comfort with SQL and/or running complex data analysis.

Who You Are

• You possess a strong framework for problem-solving and operate based on first principles.
• You are comfortable communicating with diverse audiences, from front-line employees to the company’s C-suite.
• You set a very high standard for yourself and your team, constantly striving for excellence.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai.

About Jerry.ai

Jerry.ai is America’s first and only super app designed to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates car ownership and maintenance while providing personalized services for all car owners' needs. We are dedicated to innovating and improving our AI.