Customer Operations Generalist
ThanxSalary not specified
- Full Time
- Junior (1 to 2 years)
$120,000 – $150,000Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
E-commerce, Financial Services, Tax ComplianceIndustries
Requirements
Candidates should have 0-3 years of experience in consulting, banking, BizOps, or another high-pressure, analytical role, or they are a high-agency new grad with a track record of delivering on complex, operationally intensive projects. They should be able to balance meticulous research with a bias to action, and think in systems and structure.
Responsibilities
The Business Operations Generalist will design and scale operational workflows for VAT/GST compliance in new countries, capture these in clear SOPs, guidance docs, and playbooks, and lead execution and process ownership. They will also support client management & reactivity, be a forensic problem-solver, enable the team through documentation & guidance, and partner across teams for international growth.
Skills
Sales tax compliance
VAT
GST
Automation
Accounting
Global launches
Scalable systems
Numerade
Online platform for STEM education solutions
About Numerade
Numerade offers educational resources for students in STEM subjects, including video solutions to textbook problems, bootcamps, and a feature called SnapSolve that provides instant video explanations for questions. The platform is unique due to its extensive library created by a team of 1,700 PhDs and teaching assistants, ensuring high-quality content. It operates on a subscription model, with a freemium option for limited access, aiming to improve academic performance, as shown by 97% of users reporting better grades.
Key Metrics
Santa Monica, CaliforniaHeadquarters
2019Year Founded
$25.3MTotal Funding
SERIES_ACompany Stage
EducationIndustries
501-1,000Employees