Business Operations Associate

Employment Type: Full-Time Location Type: Remote Salary: Not specified

Why Jerry?

• Join a pre-IPO startup with significant capital, traction, and runway ($240M funded | 60X revenue growth in 5 years | $2T market size).
• Partner with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better).
• Disrupt a massive market and help us grow into a $10B business.
• Be immersed in a talent-dense environment and accelerate your career growth.

About the Opportunity

Jerry is seeking a Business Operations Associate to join our dynamic team. We achieved profitability in early 2024 and have ambitious goals: scale from 5 million to 50 million customers and become a $10 billion business.

As a Business Operations Associate, you will be instrumental in driving data-informed decisions across critical business initiatives, including carrier growth and development, and building new products from conception to launch. As part of the Business Operations & Analytics team, you will utilize advanced machine learning models to conduct in-depth analyses and extract insights to shape our growth strategies.

Jerry is building the first super app to make car ownership affordable and accessible, covering insurance, buying/selling, registration, loans, safety, repairs, parking, and more within a $2 trillion U.S. market. Since our inception in 2019 with insurance, we have expanded to offer loan refinancing, driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have acquired over 5 million customers, raised $240 million in funding, scaled our revenue 60X, and grown our team to 225 employees across 6 countries.

How You Will Make an Impact

• Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies.
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies.
• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth.
• Identify opportunities to automate manual processes and optimize operational efficiency.

Preferred Experience

• Bachelor's degree in a quantitatively or intellectually rigorous discipline.
• 1-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations.
• High level of comfort with SQL and/or running complex data analysis.

Who You Are

• You possess a strong framework for problem-solving and approach challenges with first principles.
• You are adept at communicating with diverse audiences, from front-line employees to the company's C-suite.
• You set exceptionally high standards for yourself and your team, continuously striving for excellence.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai.

About Jerry.ai

Jerry.ai is America's first and only super app dedicated to radically simplifying car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates car ownership and maintenance, while providing personalized services for all car owners' needs. We spend every day innovating.