Responsibilities

The Associate Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services, making outbound calls and receiving inbound calls to retain business and increase customer penetration. They will develop and maintain knowledge of company services and pricing, perform contractual re-signs, respond to cancellation requests, communicate with customers regarding pricing initiatives, utilize Salesforce to schedule and document activities, capture customer emails, and increase customer penetration by selling the full suite of Republic Services products. They will also regularly meet with a Sales Manager to review customer retention activities and progress towards goals, and perform other job-related duties as assigned.