Assoc Modern Retail Implementation Specialist

Georgia, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, Software, BiotechnologyIndustries

Requirements

Candidates should possess the ability to lead the development and implementation of new processes and teams in a startup or early-stage environment, with proven experience in scaling operations. Experience with software-as-a-service (SaaS) tools, APIs, web services, and data feeds is essential. Strong multitasking, communication, and organizational skills are required, along with a customer-first approach and a focus on building scalable processes. Preferred qualifications include 1-2 years of combined operations and automotive experience, and thorough knowledge of automotive retail transactions.

Responsibilities

The Associate Modern Retail Implementation Specialist will oversee the onboarding process for CDK eContracting customers, ensuring a smooth transition from sale to launch. This includes setting up, configuring, and integrating third-party vendor information, managing implementation progress and deadlines, and serving as the primary point of contact for dealer communications. Responsibilities also involve gathering necessary data feeds and customization settings, coordinating with the sales team for smooth handoffs, conducting quality assessments of the implementation process, and maintaining process documentation. The role encourages innovative thinking and continuous improvement to enhance efficiency and dealer satisfaction.

Skills

Implementation

Configuration

Integration

SaaS

Cloud-based software

Dealer management

Customer onboarding

Project management

Data gathering

Third-party vendor management

CDK Global

Integrated software solutions for automotive retail

About CDK Global

CDK Global provides integrated software solutions specifically designed for the automotive retail industry. Their products help auto dealerships manage various operations such as billing, customer relationship management (CRM), inventory management, and service scheduling. By using these software tools, dealerships can streamline their processes, improve customer experiences, and increase sales. Unlike many competitors, CDK Global focuses on the unique challenges of the automotive market, including the transition to electric vehicles (EVs), and tailors its solutions to meet these evolving needs. The company's goal is to enhance the efficiency and productivity of its clients through advanced technology, ultimately driving the automotive retail industry forward.

Hoffman Estates, IllinoisHeadquarters

1972Year Founded

IPOCompany Stage

Automotive & Transportation, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Tuition Reimbursement

Risks

Tekion's lawsuit could lead to significant legal expenses and reputational damage.

Antitrust lawsuit resulted in a $100 million payout, indicating potential legal vulnerabilities.

Cybersecurity breach impacted major clients, potentially leading to loss of trust and business.

Differentiation

CDK Global specializes in integrated software solutions for the automotive retail industry.

The company offers a subscription-based model for its software solutions.

CDK Global focuses on EV transition challenges, tailoring solutions for evolving industry needs.

Upsides

Increased focus on cybersecurity can enhance CDK Global's reputation and client trust.

Digital transformation in automotive industry presents opportunities for expanding software offerings.

Rise of EVs creates demand for specialized dealership software solutions by CDK Global.

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