Assistant Store Manager at STUDS

Los Angeles, California, United States

STUDS Logo
$59,320 – $59,320Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, FashionIndustries

Requirements

  • 1+ year of retail management, customer-facing team leadership experience, and demonstrated track record of operational excellence
  • Must maintain open availability and be able to work 30-40 hours and 5 days per week, working weekends and holidays
  • Comfortable standing for extended periods (up to 8+ hours) and able to lift and move up to 20 lbs
  • Comfortable handling chemicals and following all relevant health and safety protocols
  • Brings strong judgment, a proactive mindset, and a bias toward ownership and follow-through
  • Thrives in a feedback-rich environment and contributes to a collaborative, high-performing team culture

Responsibilities

  • Leads day-to-day Studio operations in the Studio Manager’s absence, ensuring smooth execution across all functions
  • Manages inventory, supply ordering, and operational task completion with consistency and attention to detail
  • Tracks daily business performance and supports execution of sales strategies to drive revenue and hit targets
  • Partners with the Studio Manager to identify and act on trends in key metrics, ensuring goals stay on track
  • Upholds compliance standards, including safety protocols and piercing regulations, and escalates issues as needed
  • Maintains a consistent presence on the floor to guide the team and ensure an exceptional customer experience
  • Actively supports resolution of customer concerns and models service recovery when needed
  • Identifies experience trends and advocates for improvements that elevate the Studio environment
  • Acts as a day-to-day leader for the team, setting a high standard for professionalism and accountability
  • Provides real-time coaching and clear, actionable feedback to support individual performance
  • Contributes to team development in collaboration with the Studio Manager
  • Reinforces Studs’s values and fosters a culture of inclusion, collaboration, and continuous improvement

Skills

Retail Operations
Inventory Management
Sales Strategies
Team Coaching
Customer Service
Revenue Tracking
Leadership
Compliance

STUDS

Specializes in ear piercing and earrings

About STUDS

Studs.com focuses on ear piercing and earring stacking, allowing customers to express their personal style. The company offers a variety of earring designs, including Captive Bead Rings and Fixed Bead Rings, which promote faster healing for new piercings. Unlike competitors, Studs.com operates a direct-to-consumer model, providing personalized aftercare advice and educational content to enhance the customer experience. Their goal is to combine fashion with personalized care, catering to a diverse clientele in the ear-piercing market.

New York City, New YorkHeadquarters
2019Year Founded
$22.4MTotal Funding
SERIES_BCompany Stage
Consumer GoodsIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Mental Health Support
Health Savings Account/Flexible Spending Account
Flexible Work Hours
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Sabbatical Leave
Professional Development Budget
Employee Discounts
Pet Insurance

Risks

Increased competition from established jewelry brands could dilute Studs' market share.
The rise of at-home piercing kits threatens Studs' in-store services.
Negative reviews of Mystery Packs could harm Studs' reputation.

Differentiation

Studs offers a unique ear-piercing experience combining art and science.
The company provides educational content for optimal piercing aftercare and longevity.
Studs' earring designs, like Captive Bead Rings, aid in faster healing.

Upsides

Studs is expanding with 10 new store openings planned this year.
Collaborations with brands like Shake Shack enhance visibility and attract new customers.
'Studs on Wheels' reaches new markets, including college campuses and events.

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