Assistant Manager at Columbia Sportswear Company

Tilton, New Hampshire, United States

Columbia Sportswear Company Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, ApparelIndustries

Requirements

  • No specific education required (High School Diploma or GED preferred)
  • 5+ years of experience in position or specialization
  • Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
  • Ability to use judgment to identify and resolve day-to-day technical and operational problems
  • Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers
  • Frequently in an active environment (requires ability to constantly move about), physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may use specialized equipment, exposure to dust and noise
  • Occasionally requires ability to work in a place
  • Ability to communicate clearly with others
  • Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts

Responsibilities

  • Provide leadership and direction to store staff, including supervisors and associates
  • Execute and support plans to enhance employee productivity and performance
  • Assist the Store Manager in interviewing, hiring, training, and coaching staff, as necessary
  • Provide coaching and direction on a day-to-day basis to ensure staff performance standards are met
  • Maintain appropriate inventory levels through effective replenishment, organization, shrink control, and communication
  • Assist the Store Manager with the development and implementation of action plans to address any issues relating to store sales, goals, safety, training, and personnel development
  • Assist the Store Manager to ensure effective store operations
  • Execute strategies to improve customer service, drive store sales, and increase profitability
  • Serve as a positive role model and leader to support the Store Manager in cultivating a collaborative team environment and delivering exceptional customer service

Skills

Key technologies and capabilities for this role

POS systeminventory managementstaff trainingcustomer servicesales strategiesteam leadershipshrink controlemployee coaching

Questions & Answers

Common questions about this position

What experience is required for the Assistant Manager position?

Candidates need 5+ years of experience in the position or specialization, with no specific education required though a High School Diploma or GED is preferred.

What skills are necessary for this role?

Required skills include operating a Point of Sales (POS) system and other in-store computerized systems, using judgment to solve technical and operational problems, and effective communication skills.

Is this a remote position or does it require working in a store?

This is an in-store retail position requiring frequent movement in an active environment, including lifting items up to 40 lbs., and availability for a flexible retail schedule.

What is the company culture like for store leadership teams?

The Store Leadership Team focuses on effective store operations, guiding and developing team members, creating memorable customer experiences, and cultivating a collaborative team environment while supporting the company's mission of 'Connecting Active People with Their Passions.'

What makes a strong candidate for the Assistant Manager role?

Strong candidates will have 5+ years of relevant retail experience, skills in POS systems and problem-solving, effective communication, and the ability to lead teams, coach staff, and maintain store operations in a physical retail environment.

Columbia Sportswear Company

Designs and sells outdoor apparel and gear

About Columbia Sportswear Company

Columbia Sportswear Company designs and sells a variety of outdoor clothing and gear, including jackets, shirts, pants, shorts, footwear, and accessories like hats and backpacks. Their products are aimed at outdoor enthusiasts, hikers, campers, and active individuals of all ages. Columbia's products are known for their quality and durability, setting them apart from competitors in the outdoor apparel market. The company operates through a direct-to-consumer model, selling via their website, retail stores, and partnerships with other retailers, which helps them reach a wide audience. Their goal is to provide high-quality outdoor gear that enhances the experience of those who enjoy outdoor activities.

Portland, OregonHeadquarters
1938Year Founded
$40KTotal Funding
IPOCompany Stage
Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
401(k) Company Match
401(k) Retirement Plan
Wellness Program
Employee Discounts
Mental Health Support

Risks

The new Cherry Hill Mall store may face challenges in a competitive retail environment.
The Vader Collection may not resonate with Columbia's core customer base.
Strategic shifts by new marketing leadership could impact brand loyalty.

Differentiation

Columbia Sportswear offers innovative outdoor apparel with a strong brand reputation.
The company employs a multi-channel sales strategy for broad market reach.
Columbia's collaborations, like the Star Wars collection, attract niche markets.

Upsides

The rise of outdoor activities post-pandemic boosts demand for Columbia's products.
Collaborations with franchises like Star Wars enhance brand visibility and appeal.
Direct-to-consumer sales and social media marketing reach younger demographics effectively.

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