Area Retention Supervisor

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Waste Management, Environmental ServicesIndustries

Requirements

Candidates should possess professional presentation, confidence, and a high level of self-esteem, along with good time management skills, communication skills, and active listening skills. They should grasp concepts quickly, have good follow-through skills, and be able to identify the information needed to clarify a situation, tackle problems logically, and anticipate the implications of actions.

Responsibilities

The Area Retention Supervisor assists the Area Retention Manager with planning and coordinating sales activities, providing sales coaching and training, supervising a sales staff, managing accounts, implementing pricing initiatives, overseeing attendance and PTO, administering performance improvement plans, managing customer onboarding and cases, and ensuring the effective use of the CRM tool. They also prepare sales reports, assist in reviewing customer service agreements, and maintain accountability for sales goal achievement while staying aware of market trends and customer needs.