Sales Support Application Specialist
Versapay- Full Time
- Entry Level & New Grad, Junior (1 to 2 years)
Employment Type: Regular - Full-time
StarCompliance is seeking a highly skilled, critical-thinking Application Support Engineer (SQL Expert) to join our expanding Technical Services team. Based on the West Coast, this lead analyst position will primarily provide technical expertise for the level 2 application support team, alongside proactive application/database monitoring and issue resolution. You will play a crucial role in ensuring the smooth operation of our web applications using your extensive knowledge of co-located and cloud environments, and will be instrumental in driving operational excellence and delivering a best-in-class client experience.
The ideal candidate will have a deep understanding and previous experience of web application support using Microsoft technologies (IIS/MSSQL) and a proven track record of successfully operating within technical teams in a fast-paced environment. Technical Services is an integral function within StarCompliance, working directly with Client Services, Professional Services, Product, Relationship Management, and Sales. Technical knowledge is paramount for this position, alongside deep critical thinking and an ability to methodically assess, direct, or resolve issues that may not have been encountered previously. Successful candidates will need to be passionate about the StarCompliance brand identity and understand the solutions that the company provides.
StarCompliance
West Coast
Compliance software for financial institutions
StarCompliance provides compliance software solutions specifically designed for financial institutions and corporations. Its software platform automates compliance processes, helping clients manage regulatory requirements related to insider trading, market abuse, and conflicts of interest. By using advanced technology, StarCompliance allows firms to effectively monitor compliance risks, which helps prevent legal issues and protects their reputation. The company operates on a subscription model, where clients pay a recurring fee for access to the software, including updates and support. This model not only ensures a steady revenue stream but also offers clients various service tiers to meet their specific needs. Additionally, StarCompliance offers consulting services to assist firms in implementing and optimizing their compliance programs. The goal of StarCompliance is to help financial firms navigate complex regulations and maintain high ethical standards.