[Remote] Support Engineer (NASA - Weekends) at Supabase

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Software Development, Cloud Computing, Open SourceIndustries

Skills

Key technologies and capabilities for this role

SQLPostgreSQLLinuxUnixCommand LineGitHub IssuesGitHub DiscussionsCustomer SupportDeveloper SupportReactVueSvelteNode.jsComputer ScienceTestingDatabase Administration

Questions & Answers

Common questions about this position

What is the work schedule and location policy for this role?

This is a full-time remote position with 4 10-hour shifts covering weekends (Friday through Monday) during NASA hours from 16:00-02:00 UTC, preferring candidates in North or South America timezones.

What benefits are offered for this position?

Benefits include 100% remote work with no location-based salary adjustments, ESOP equity ownership, health, vision, and dental coverage (100% for employees, 80% for dependents), generous tech allowance, annual education allowance, and team events.

What technical skills are required for this Support Engineer role?

Required skills include 3+ years in customer support for technical customers, proficiency in SQL (especially PostgreSQL and complex queries), Linux/Unix command line usage, GitHub Issues and Discussions experience, and excellent English communication.

What is the salary for this position?

This information is not specified in the job description.

What makes a strong candidate for this Support Engineer position?

Strong candidates have 3+ years of developer support experience, SQL/PostgreSQL proficiency, Linux skills, GitHub familiarity, and excellent communication; bonus for JavaScript frameworks (React, Vue, Svelte), Node.js, or a Computer Science degree.

Supabase

Open-source backend service for developers

About Supabase

Supabase provides an open-source backend as a service (BaaS) platform that helps developers and businesses create scalable applications more easily. It offers real-time databases, authentication, and storage solutions, all designed to integrate smoothly into existing workflows. This means developers can focus on building their applications without needing to spend a lot of time on backend development. Supabase operates on a freemium model, where users can access basic services for free, while advanced features are available through paid subscriptions. This approach allows it to cater to various user needs. What sets Supabase apart from its competitors is its open-source nature, which allows users to customize the platform and benefit from community-driven enhancements. The company aims to provide a reliable and efficient solution for developers, ensuring high uptime for applications that are critical to their users.

Singapore, SingaporeHeadquarters

2020Year Founded

$190.8MTotal Funding

SERIES_CCompany Stage

Consumer Software, Enterprise SoftwareIndustries

51-200Employees

Benefits

Remote work from anywhere

Autonomous work

Health, vision & dental benefits

Generous tech allowance

Annual education allowance

Annual run off-sites

Risks

Increased competition from other open-source BaaS platforms like Appwrite and Nhost.

Potential security vulnerabilities in open-source projects if not regularly updated.

Freemium model may challenge conversion of free users to paid subscribers.

Differentiation

Supabase offers a real-time database with self-documenting APIs for PostgreSQL.

The platform is open-source, allowing for community-driven improvements and customization.

Supabase provides a comprehensive suite of tools for scalable application development.

Upsides

Supabase raised $80M in Series C, totaling $196M in funding.

Growing demand for open-source solutions boosts Supabase's market potential.

Increased interest in real-time data processing aligns with Supabase's capabilities.

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