Senior PostgreSQL Database Engineer
PerconaFull Time
Senior (5 to 8 years)
Candidates should have at least 3 years of experience in customer support, specifically providing developer support to technical customers. Proficiency in SQL, particularly PostgreSQL, is essential, with database administration experience being a plus. Strong communication skills and fluency in English are required, along with experience using Linux/Unix operating systems and the command line, and familiarity with GitHub Issues and Discussions. Bonus points are awarded for experience with JavaScript frameworks like React, Vue, and Svelte, Node.js, and a degree in Computer Science.
The Support Engineer will provide timely initial responses to all support cases, addressing topics ranging from billing and pre-sales to optimization and implementation questions. Responsibilities include triaging support cases by directing users to existing resources or escalating to appropriate teams, monitoring feedback channels like GitHub Issues and Discussions, and identifying opportunities for internal tooling to improve support efficiency. Additionally, the role involves reproducing issues, creating test cases, and enhancing test coverage if applicable.
Open-source backend service for developers
Supabase provides an open-source backend as a service (BaaS) platform that helps developers and businesses create scalable applications more easily. It offers real-time databases, authentication, and storage solutions, all designed to integrate smoothly into existing workflows. This means developers can focus on building their applications without needing to spend a lot of time on backend development. Supabase operates on a freemium model, where users can access basic services for free, while advanced features are available through paid subscriptions. This approach allows it to cater to various user needs. What sets Supabase apart from its competitors is its open-source nature, which allows users to customize the platform and benefit from community-driven enhancements. The company aims to provide a reliable and efficient solution for developers, ensuring high uptime for applications that are critical to their users.