Agency Success Associate (Remote, US)

About Openly

Openly is rebuilding insurance from the ground up, re-envisioning and enhancing every aspect of the customer experience. We are a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

The Openly Difference

We created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices.

• The Price Difference: Using cutting-edge data and technology, we provide customizable, competitive prices to protect your most valuable assets.
• The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons.
• The Experience Difference: From tailored claims handling to highly responsive customer service, we are focused on making the home insurance purchasing process a better overall experience.

Welcome to your next adventure

At Openly, our people are just as important as our product. For us, collaboration, communication, and work-life balance are more than nice-to-haves— they’re the must-haves that make us who we are. We believe a great company is the result of a shared set of values, so we look for these qualities in every candidate we hire.

• Integrity
• Empathy
• Teamwork
• Curiosity
• Urgency

We've designed our hiring process with you, the candidate, in mind. At every step, you have the chance to present your strengths and learn more about what makes Openly a great place to work.

Commitment to Diversity, Equity, & Inclusion

We embrace individuality and believe diverse teams are winning teams. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.

Job Details

The ASA is responsible for profitable growth by increasing sales production and strengthening relationships with existing agencies. This critical role operates within the Openly sales organization by collaborating with team members to achieve onboarding support and account penetration, enabling rapid adoption of Openly’s product, increasing sales productivity, and maintaining account retention. Opportunities to join a team like this don’t come up often, so if this sounds right up your alley, keep reading and join our ever-growing team!

Key Responsibilities

• Exceptional Agency Results
  • Drive exceptional results with agency partners for quality, growth, and retention.
  • Provide feedback about Rate, UW, risk classifications within the local markets to product, UW, and other ASM partners
  • Delivery on key named account targets
• Be Loved
  • Frequent (>120/month) engagements with agencies that delight them
  • Increase policies sales per agent, agent engagement, agent NPS, retention, and quality of book
  • Administer incentives (where applicable) and contests aimed at increasing sales profitably
• Day-to-day activities
  • Engage with agents 120 times per month digitally with phone calls, zoom meetings, video messages, texts, etc. to drive profitable growth in accounts
  • Move agents within segments up-channel in quality and quantity of production
  • Collaborate and execute with peers in the market (Sr ASM / ASM / Insurance Product) to improve the results of agencies

Requirements

• 1+ years of experience with Property & Casualty Insurance with a strong background in sales
• A passion for helping partner agencies
• Must be able to multitask and problem-solve
• Available for some travel as needed
• Strong organizational, negotiation, and value-based selling skills
• Strong oral and written communication with the ability to manage large and small audiences, whether remote or in-person
• Experience in a high volume sales environment
• Strong sales results consistently exceeding revenue goals
• A customer-centric mindset with the ability to quickly establish trust and credibility
• Insurance product knowledge