Advertising Operations Manager at Discord

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

NoVisa

Advertising, Social MediaIndustries

Requirements

Candidates should have 3 to 5+ years of experience in digital advertising, ad operations, or related roles, with demonstrated knowledge of ad technologies, campaign operation methodologies, and ad tracking/measurement. A successful track record of client interaction, proficiency in campaign operations (setup, creative coordination, pacing, optimization, troubleshooting), strong analytical skills for data interpretation and decision-making, and familiarity with market trends and KPIs are essential. Excellent communication and collaboration skills are required, and candidates must reside in or be willing to relocate to the San Francisco Bay Area.

Responsibilities

The Advertising Operations Manager will work closely with Account Executives and Account Managers to understand client needs and translate them into effective campaigns, ensuring accurate implementation of campaign parameters. They will collaborate cross-functionally to optimize campaign outcomes and maximize client ROI, including technical troubleshooting and A/B testing. This role involves synthesizing campaign performance insights for stakeholders and clients, providing actionable recommendations, and serving as the expert on campaign best practices for internal teams.

Skills

Campaign Execution

Campaign Optimization

A/B Testing

Technical Troubleshooting

Problem-Solving

Cross-functional Collaboration

Data Analysis

Reporting

Client Needs Assessment

Discord

Voice, video, and text communication platform

About Discord

Discord is a communication platform that allows users to connect through voice, video, and text. It serves as a space for friends and communities to gather and share their interests, catering to a wide range of groups such as artists, activists, study groups, and hobbyists. Users can join various communities, known as servers, which host discussions and activities related to their interests. Unlike many other platforms, Discord does not rely on advertising or selling user data; instead, it offers a premium subscription service called Nitro, which provides additional features like enhanced streaming quality and customization options. The goal of Discord is to create a welcoming environment where people can build connections and foster a sense of belonging.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$952.6MTotal Funding

SERIES_HCompany Stage

Consumer Software, Social ImpactIndustries

1,001-5,000Employees

Benefits

Stay healthy - We take care of our team with comprehensive Medical, Dental, and Vision plans.

Parental perks - Spend some quality time with the next generation with parental leave, fertility, adoption, and surrogacy benefits.

Kick back - Stay refreshed with over 19 paid holidays, use-what-you-need sick days, and four weeks of PTO.

Commute easy - In a non-COVID world, get up to $270 per month for your commuting and parking needs.

The loadout - When we’re back in the office, enjoy daily catered lunches and snacks, a desk fund to make your space yours, and whatever you need for your computer setup, including a headphone allowance.

Wellness on us - Take advantage of a quarterly wellness allowance for your gym membership or other wellness activities. Virtual yoga every week!

Transgender benefits - Discord will reimburse up to $20,000 for any procedure related to transition.

Discord HQ - Our office is located in Potrero Hill, a little neighborhood in San Francisco near awesome coffee and food.

Relocation - Excellent relocation bonuses for new hires moving to San Francisco (once it’s safe to return).

Risks

Discord's revenue growth slowed in 2022, indicating potential market saturation.

Integrating Gas may alienate existing users if not managed carefully.

Decentralized platforms like SINOVATE pose a competitive threat to Discord's model.

Differentiation

Discord offers a unique ad-free communication platform with a premium subscription model.

It supports diverse communities, from gamers to artists, enhancing its user base diversity.

Discord's acquisition of Gas expands its reach to a younger, teen-focused audience.

Upsides

Discord's revenue grew 44% in 2022, showcasing resilience in a challenging market.

Integration with AI moderation tools can enhance user experience and safety.

Collaborations with educational platforms position Discord as a key remote learning tool.

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