Accounts Receivable Specialist at Arrive Logistics

Austin, Texas, United States

Arrive Logistics Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Transportation, LogisticsIndustries

Requirements

  • Bachelor's Degree in Accounting, Finance or a related field
  • 2+ years experience in a customer operations role
  • Industry experience required
  • Oracle NetSuite experience
  • Expert knowledge of Microsoft Suite, with an emphasis on Excel (ability to do vlookups and pivot tables is required)
  • Excellent written and verbal communication skills
  • Maturity to work effectively in negotiation discussions with customers and sales reps
  • Self-starter with ability to work independently and as a team
  • Highly organized with excellent time management skills and a high degree of accuracy and attention to detail
  • Ability to handle a heavy workload and adaptability to work in fast paced environment

Responsibilities

  • Serve as the main liaison for customers and assigned sales team, fostering strong relationships and clear communication
  • Collaborate with BizDev representatives to ensure timely responses to rate requests, accessorial approvals, and other time-sensitive tasks
  • Monitor AR aging and unbilled reports, working closely with customers and RevGen teams to collect necessary documentation and maintain timely payments
  • Collect past-due invoices, meet aging metrics, and address payment delays proactively to maintain cash flow
  • Build and maintain strong relationships with key customers, ensuring timely payments and resolving concerns effectively
  • Manage invoicing processes, including document collection, invoicing uploads, billing methods, and timely submission to customers, ensuring accuracy and compliance with customer requirements
  • Clearly communicate payment terms and expectations to customers, providing support for ACH payment setups as needed
  • Maintain detailed notes on payment status, analyze accessorial charges, and ensure accurate billing approvals
  • Investigate and resolve short payments, overpayments, misapplied funds, unapplied cash, and other payment discrepancies in collaboration with BizDev and CashApp teams
  • Address uninvoiced revenue and unapplied cash to ensure prompt invoicing and accurate payment applications
  • Identify and resolve invoicing errors to prevent delays and enhance process efficiency
  • Partner with internal teams to resolve issues related to write-offs, cash allocation, and process improvements
  • Develop, document, and enforce SOPs for invoicing and load-building requirements

Skills

Accounts Receivable
Invoicing
Collections
AR Aging
Unbilled Reports
Billing
Data Analysis
Process Improvements
Customer Engagement

Arrive Logistics

Freight brokerage and logistics solutions provider

About Arrive Logistics

Arrive Logistics connects shippers needing to transport goods with carriers that provide the transportation services. They offer various shipping solutions, including Less Than Truckload (LTL) and Temperature Controlled shipping, tailored to meet the specific needs of their clients. The company stands out from competitors by leveraging advanced technology for real-time tracking and efficient operations, supported by a skilled team. Arrive Logistics aims to deliver exceptional service and strategic value to clients while helping them save time and money.

Austin, TexasHeadquarters
2014Year Founded
$325.9MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Automotive & TransportationIndustries
1,001-5,000Employees

Benefits

Uncapped earning potential
Matching 401(k)
World class training program
Nationally recognized company culture
Incredible sales contests

Risks

Increased competition from AI-driven logistics firms threatens market share.
Rapid expansion may strain management resources and operational efficiency.
Volatile weather conditions pose challenges to delivery schedules and costs.

Differentiation

Arrive Logistics leverages advanced technology for real-time tracking and efficiency.
The company offers a wide range of shipping solutions, including LTL and intermodal.
Arrive's focus on customized logistics solutions sets it apart from competitors.

Upsides

Opening of Guadalajara office enhances cross-border logistics capabilities.
Recognition as a Top Carrier boosts industry reputation and client trust.
Expansion to Columbus and Tampa indicates strategic growth in key markets.

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