[Remote] Account Rep. at Abbott

China

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Devices, DiagnosticsIndustries

Requirements

Ability to achieve annual contract value, value expansion goals, and sales plans for assigned clients
Skills in value co-creation with clients to maintain base business
Capability to capture value expansion (VE) and new deal opportunities
Proficiency in market intelligence collection, sharing, and reporting
Experience in meeting sales targets, including installation and other metrics
Competence in regularly inventorying client stock, estimating performance, and tracking order completion
Knowledge of key client management, including defining focus clients, sales targets, and maintaining accurate client data (e.g., decision-makers, product usage trends, demands)
Ability to manage existing key clients: satisfaction, risk, and opportunity management through reviews, relationship building, and risk mitigation
Expertise in target client analysis: understanding lab instruments, reagents, ordering departments, competitors, and developing mid-to-long-term plans
Adherence to sales processes, including effective client visit planning and execution
Skills in hospital/business planning: market analysis, formulating and implementing regional plans, and VBP volume estimation/management
Proficiency in market insights: tracking industry policies, market dynamics, and competitor activities
Cross-departmental collaboration as first point of contact: coordinating complaints, after-sales, installations, market projects, academic networks, clinical maintenance, inventory, and PCR applications
Possession of clear business planning for goal achievement, key client management execution, resilience, execution force, and problem-solving ability

Responsibilities

Achieve annual contract value, value expansion goals, and sales plan for assigned small to medium clients
Maintain base business through value co-creation with clients
Capture value expansion (VE) and new business opportunities, including "ZBA" wins and contract renewals
Collect, share, and report market intelligence on assigned clients
Meet sales indicators, including installations and other metrics
Regularly inventory client stock, estimate performance reasonably, and track order fulfillment
Define key clients and sales targets in the region (existing and target); collect and update client data accurately
Manage existing key clients: conduct regular reviews of product usage and activities to address needs, enhance stickiness, and ensure satisfaction; build relationships from labs to clinical departments and management; identify risks and create contingency plans
Analyze target key clients' lab setups, reagents, ordering departments, competitors, and channels; uncover needs, pain points, and formulate mid-to-long-term development plans
Follow sales processes to create and execute effective client visit plans
Analyze regional market and personal situation to formulate and implement hospital and regional business plans aligned with performance goals
Estimate and manage VBP volumes reasonably
Gather regional industry policy changes, market dynamics, and competitor intelligence
Act as primary problem-solver, integrating internal resources: coordinate client complaints, after-sales service, installations; support market project execution, academic circles, clinical doctor maintenance, and internal meetings; manage product inventory expiry, PCR applications to boost satisfaction

Skills

Business Development

Sales

Key Account Management

Client Relationship Management

Market Intelligence

Sales Planning

Customer Satisfaction

Risk Management

Opportunity Identification

Cross-Functional Collaboration

Inventory Management

Contract Negotiation

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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