Responsibilities

The Account Manager will grow the Transplant Diagnostics business in existing/prospect accounts within the core/emerging segments of the assigned geography, developing demand and adoption for assays and instruments. They will lead strategic direction for all territory accounts to meet and exceed assigned financial goals, develop relationships with technical sales support and field application specialist teams, and convey the value of Thermo Fisher Scientific’s products, services, and support to various stakeholders. The role involves nurturing customer relationships, identifying new opportunities, effectively navigating complex situations, managing customer communication, and collaborating with internal teams to provide a positive customer experience, while also completing pipeline management and travel for customer meetings.