Account Manager - Sales at Republic Services

Independence, Missouri, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Waste ManagementIndustries

Requirements

Minimum of 1 year of relevant sales experience
Valid driver’s license
Waste or transportation industry experience (preferred)

Responsibilities

Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty
Develops and maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers
Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate
Responds to all cancellation requests in alignment with the established escalation policy
Proactively communicates with or responds to customers in support of company pricing initiatives
Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals
Captures customer emails, minimizes rate restrictions and customer credits
Increases customer penetration by selling full suite of Republic Services products
Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships
Partners with the operations team, when needed, to address customer services issues
Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities
Performs other job-related duties as assigned or apparent

Skills

Key technologies and capabilities for this role

SalesforceAccount ManagementCustomer RetentionB2B SalesRelationship BuildingContract NegotiationPricing StrategySales Pipeline ManagementCustomer Service Escalation

Questions & Answers

Common questions about this position

What benefits are offered for this Account Manager position?

Eligible employees can participate in comprehensive medical, dental and vision coverage, health care and dependent care spending accounts, short- and long-term disability, life insurance, EAP, employee discount programs, a retirement plan with generous company match, and an Employee Stock Purchase Plan.

Is this a remote or hybrid role, and what's the work arrangement?

This is a hybrid role where you will primarily be in the field, customer-facing.

What are the minimum qualifications and required skills for this position?

You need a minimum of 1 year of relevant sales experience and a valid driver’s license. Preferred qualifications include waste or transportation industry experience, and the role requires building relationships, using Salesforce daily, and sales skills to retain and upsell customers.

What is the specific salary or compensation range for this role?

This information is not specified in the job description.

What makes a strong candidate for the Account Manager role?

Strong candidates have at least 1 year of relevant sales experience, preferably in waste or transportation, a valid driver’s license, and skills in building long-term customer relationships, using Salesforce, and selling services proactively.