Payer Relationship Manager
AlmaFull Time
Junior (1 to 2 years)
Candidates must have proven experience building and expanding relationships with health plans, payors, or other healthcare stakeholders. Strong relationship-building skills are essential, along with the ability to communicate effectively with senior decision-makers and cross-functional teams. The ideal candidate is a self-starter, intellectually curious, resourceful, comfortable with ambiguity, and customer-obsessed.
The Account Manager will manage a portfolio of strategic accounts, primarily focusing on health plans and payors. Responsibilities include cultivating relationships with key stakeholders, identifying opportunities for expanded engagement and value delivery, leading partner onboarding and implementation, and collaborating cross-functionally to meet partner needs. The role also involves developing account plans, monitoring performance through reporting, advocating for partner needs internally, and navigating complex partnership dynamics.
Connects clients with licensed therapists
SonderMind connects individuals seeking therapy with licensed therapists to improve access to mental health services. The company uses a digital platform that matches clients with therapists based on their specific needs, such as anxiety or depression. This matching process ensures clients find the right support. For therapists, SonderMind simplifies the connection with clients, appointment management, and billing, allowing them to focus on care rather than administrative tasks. The company generates revenue through client fees and insurance reimbursements, as it partners with major insurance providers. SonderMind's goal is to make mental health care more accessible and efficient for both clients and therapists.