Account Manager, Outside Sales - Bilingual at Autotrader.ca

Québec City, Quebec, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

AutomotiveIndustries

Requirements

Bilingual (not explicitly stated but implied by job title)
Superior sales, marketing, and presentation skills
Ability to identify, cultivate, and develop high revenue accounts using prospecting and consultative sales techniques
Strong knowledge of Trader’s new and existing product offerings, industry trends, competitive conditions, and new market developments
Excellent customer service skills with a focus on exceeding customer satisfaction and needs
Proficiency in preparing business presentations, corporate profiles, and sales strategies
Capability to conduct effective needs assessments and design proposals tailored to customer needs
Skills in conflict resolution, client communications, and ensuring compliance on deliverables and revenue
Ability to work primarily outside the office, traveling extensively between accounts
Capacity to meet sales targets and objectives for assigned territory

Responsibilities

Promote Trader Corporation’s Commercial and Recreational Marketplace solutions to clients within designated assignments
Serve as the primary business contact for assigned clients, providing excellent customer service and exceeding customer needs
Cultivate and develop customer accounts by proactively gathering and reviewing information to identify high-level sales opportunities
Focus on achieving customer satisfaction, revenue generation within existing assignments, and long-term account goals aligned with Trader’s vision
Prepare business presentations, complete corporate profiles, and design/implement sales strategies
Conduct effective needs assessments, design proposals to address customer needs, and maximize business potential
Discuss marketplace needs with customers, promote relevant Trader products/services tied to their business objectives, and sell on value
Handle all client communications, conflict resolution, compliance on deliverables/revenue, and respond to needs with urgency while maintaining relations
Maintain strong knowledge of Trader products, market trends, and competitors
Complete weekly sales planner to penetrate assigned territory, maintain client revenue, and schedule sales calls
Initiate post-sales activities to ensure ongoing customer satisfaction
Contribute to market strategy by monitoring competitors and recommending new solutions/services
Spend majority of time out of office visiting clients to add, grow, penetrate, control, and retain accounts
Meet sales targets and objectives for assigned territory
Maintain sufficient customer records for proper territory organization and account administration

Skills

Account Management

Outside Sales

Prospecting

Consultative Sales

Customer Service

Business Presentations

Sales Strategies

Needs Assessment

Bilingual

Autotrader.ca

Digital solutions for used car dealers

About Autotrader.ca

Trader.ca operates in the automotive industry, focusing on the used car market by providing digital solutions for car dealers. Their products include marketplace listings, web solutions, web traffic analytics, inventory management, and conversion tools, all aimed at helping dealers improve their online presence and streamline operations. Unlike many competitors, Trader.ca emphasizes simplicity in its offerings, allowing dealers to focus on sales without being overwhelmed by complex tools. The company uses a subscription-based model for its services and also generates revenue through advertising and premium listings on its marketplace, autoTRADER.ca. Trader.ca's goal is to support car dealers in increasing their sales and managing their inventory effectively while providing extensive customer service and resources.

Toronto, CanadaHeadquarters

1975Year Founded

ACQUISITIONCompany Stage

Automotive & Transportation, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Employee and Family Assistance Program

Gym Membership

Wellness Program

Conference Attendance Budget

Professional Development Budget

401(k) Company Match

Performance Bonus

Risks

Increased competition from AutoScout24's expanded services pressures Trader.ca to innovate.

AutoScout24's acquisition may lead to strategic shifts disrupting Trader.ca's operations.

Potential sale by Thoma Bravo could create uncertainty affecting morale and retention.

Differentiation

Trader.ca offers a comprehensive suite of digital solutions for car dealers.

The company emphasizes simplicity and effectiveness in its digital tools.

Trader.ca provides extensive customer service and product support resources.

Upsides

AI-driven personalization can enhance user experience and increase engagement.

AR integration allows users to visualize vehicles, improving satisfaction and reducing returns.

Subscription-based car ownership models align with Trader.ca's service model, offering expansion opportunities.

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