[Remote] Customer Success Manager, Bilingual (Spanish or Portuguese) at Keeper Security

Chicago, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, SoftwareIndustries

Skills

Key technologies and capabilities for this role

Bilingual SpanishBilingual PortugueseCustomer SuccessClient Relationship ManagementAccount GrowthSalesTechnology Adoption

Questions & Answers

Common questions about this position

Is this Customer Success Manager position remote?

This is a 100% remote position with the opportunity to work a hybrid schedule for candidates living near our global headquarters in Chicago.

What language skills are required for this role?

Bilingual proficiency in Spanish or Portuguese (written and verbal) is required.

What are the key skills needed for this Customer Success Manager position?

Key skills include proven ability to meet or exceed sales targets, strong understanding of Customer Success best practices, demonstrated knowledge of cybersecurity and password management, and experience with contract negotiation, cross-sells, and upsells.

What kind of team will I be joining as a Customer Success Manager?

You will join a high-producing team within our B2B sales division and an elite group of proven performers and highly successful Customer Success professionals with experience in SME and Enterprise accounts.

What makes a strong candidate for this Customer Success Manager role?

A strong candidate has bilingual proficiency in Spanish or Portuguese, experience communicating with senior management and C-level contacts, a track record of meeting sales targets, and deep knowledge of cybersecurity and Keeper's solutions.

Keeper Security

Cybersecurity solutions for data protection

About Keeper Security

Keeper Security provides cybersecurity solutions aimed at protecting sensitive data for individuals and businesses. Its main product is a zero-knowledge security platform, which means that the company cannot access the data stored by its users, ensuring high levels of privacy and security. This platform is scalable, allowing it to adapt to the needs of various organizations, from small businesses to large enterprises. Unlike many competitors, Keeper Security is recognized for its extensive audits and certifications, which enhance user trust. The company operates on a subscription-based model, offering tailored plans for personal, family, student, business, and enterprise use, with options for multi-year commitments that provide savings. The goal of Keeper Security is to deliver reliable data protection while ensuring continuous updates and support for its users.

Chicago, IllinoisHeadquarters

2011Year Founded

$58.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

CybersecurityIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Emerging cybersecurity startups could erode Keeper's market share.

AI-driven cyber threats require Keeper to continuously adapt its security protocols.

Regulatory scrutiny on data privacy may increase Keeper's compliance costs.

Differentiation

Keeper Security offers a zero-knowledge security platform ensuring maximum data privacy.

The company is SOC-2 and ISO 27001 certified, enhancing trust and reliability.

Keeper's subscription model provides continuous updates and tailored plans for diverse customer needs.

Upsides

Growing demand for zero-trust architecture boosts Keeper's market potential.

Strategic partnerships, like with Sherweb, expand Keeper's market reach.

Increased cybersecurity needs in sectors like legal and sports enhance Keeper's relevance.

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