Account Manager - Lille (Remote depuis Lille)

France

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Tech, E-commerce, Delivery ServicesIndustries

Requirements

Candidates should have 2 to 3 years of experience in a similar role managing a portfolio of partners. They must possess strong negotiation skills, the ability to anticipate commercial discussions, and a good understanding of the Food Tech market. Proficiency in English (spoken and written) is required, along with the ability to work autonomously and achieve set objectives. Experience in analyzing performance data and proposing concrete recommendations is also essential.

Responsibilities

The Account Manager will manage a portfolio of key restaurants in mature areas, developing privileged and sustainable partnerships. They will optimize account performance through personalized, data-driven support, analyze restaurant results to identify improvement areas, and propose concrete actions. Responsibilities include implementing targeted marketing and promotional campaigns, monitoring operations to ensure excellent restaurant and client experiences, and building strong, lasting commercial relationships.

Skills

Account Management

Portfolio Management

Partnership Development

Data Analysis

Marketing Campaigns

Sales Negotiation

Market Trends Analysis

Customer Experience

Restaurant Operations

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

London, United KingdomHeadquarters

2013Year Founded

$1,569.6MTotal Funding

IPOCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Paid Vacation

Parental Leave

Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.

Rising operational costs due to inflation may impact profit margins.

Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.

The company partners with non-food brands, expanding beyond traditional food delivery.

Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.

Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.

AI integration enhances delivery efficiency and reduces operational costs.

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