Account Manager - Fintech Named Accounts at Plaid

San Francisco, California, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FintechIndustries

Requirements

Experience managing and growing customer relationships with large, strategic clients
Demonstrated success in building strong partnerships and cultivating relationships with senior stakeholders
Deep understanding of customer priorities, motives, and key drivers
Curiosity and a solutions-oriented approach
Experience working internally and cross-functionally to drive solutions for customers

Responsibilities

Own overall relationship with customers, identifying key stakeholders and building relationships with influencers and the core team interacting with our solutions
Manage partnership, commercial, and technical initiatives; develop and implement strategies that increase existing and new product adoption, engagement, and growth at scale to drive revenue
Lead key partnership initiatives including ongoing checkpoints, quarterly business reviews, and technical escalations; identifying and resolving issues
Work directly with key stakeholders ranging from developers to executives to help them create the applications that will empower businesses and consumers with their financial data

Skills

Key technologies and capabilities for this role

Customer Relationship ManagementStakeholder EngagementPartnership ManagementRevenue GrowthCross-functional CollaborationQuarterly Business ReviewsTechnical EscalationsFintech

Questions & Answers

Common questions about this position

What is the work location or arrangement for this role?

The position is hybrid.

What is the salary for this Account Manager position?

This information is not specified in the job description.

What skills and experience are required for this role?

Key requirements include experience managing and growing customer relationships with large strategic clients, building partnerships with senior stakeholders, deep understanding of customer priorities, curiosity with a solutions-oriented approach, and cross-functional collaboration.

What are Plaid's office locations?

Plaid has headquarters in San Francisco with additional offices in New York, Washington D.C., London, and Amsterdam.

What makes a strong candidate for this Account Manager role?

Strong candidates will have proven experience managing relationships with large strategic clients, success in partnering with senior stakeholders, a deep grasp of customer drivers, and the ability to collaborate cross-functionally with a curious, solutions-focused mindset.

Plaid

Connects financial accounts to apps securely

About Plaid

Plaid simplifies financial data management for individuals and businesses by connecting various financial accounts to apps and services. Its main product is a set of APIs that allow developers to integrate financial data into their applications, enabling users to track spending, initiate payments, and access financial services all in one place. Plaid serves a wide range of clients, including app developers and financial institutions, and is used by popular apps like LendingTree and Square. Unlike many competitors, Plaid focuses on providing a comprehensive and scalable platform that supports various financial use cases, such as transactions and identity verification. The company's goal is to enhance the way users interact with their financial data, making it easier and more secure.

San Francisco, CaliforniaHeadquarters

2013Year Founded

$714.3MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

We've got you covered: From medical, life, and 401ks, we’re here to support your physical, mental, and financial wellbeing.

Everyone is an owner: We want everyone to feel ownership over their work - literally, which is why we offer equity to full-time Plaids.

Vacation your way: We want to make sure you have time to meet your personal needs with unlimited PTO and two weeks of synchronous, company-wide vacation.

Grow your skills: Every Plaid is in control of their career development with our learning stipends, tools, and trainings.

Risks

Increased competition from API-based banking solutions like FIS's Code Connect platform.

Potential legal challenges, such as PNC's lawsuit over trademark issues.

Demand for enhanced transparency and security in financial data sharing.

Differentiation

Plaid offers seamless financial data integration through robust APIs for diverse clients.

Plaid's Pay by Bank for Bill Pay provides a cost-effective recurring payment solution.

Plaid's strategic partnerships enhance its value proposition in payroll and payment sectors.

Upsides

Plaid's expansion into the Triangle area indicates growth and increased hiring potential.

Partnership with Dwolla enhances Plaid's presence in the secure payments sector.

Collaboration with Ansa expands market reach through pay-by-bank capabilities for merchants.

Land your dream remote job 3x faster with AI

Try Jobo Free