Account Manager (Enterprise) at Adyen

Tokyo, Japan

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, PaymentsIndustries

Requirements

Full proficiency in Japanese and English
5+ years experience in account management, consulting, or a related field
Bachelors’ degree in related field
Based out of Tokyo office
Full-time position with minimum 40 hours/week and work from office minimum 3 times a week
Domestic and international travel required
High-energy, dynamic, hands-on self-starter with proven commercial edge and entrepreneurial drive
Enjoys engaging others, working collaboratively, and developing strong working relationships at all levels
Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high-level technical discussions
Highly skilled in leveraging business acumen and analytical abilities to strategically assess and help reach client goals
Excited to prioritize and manage multiple projects across departments while motivating and collaborating with others

Responsibilities

Own and grow a portfolio of enterprise merchants, meeting team’s strategic and financial goals
Build strong merchant relationships and navigate their organizations to align external and internal stakeholders
Provide strategic and consultative advice to influence and fulfill global payments strategy of enterprise companies
Collaborate cross-functionally to communicate merchant needs and feedback, impacting product innovation, development, and delivering merchant projects
Serve as a thought leader and extensive source of knowledge for colleagues in account management and other departments
Proactively foster a positive working environment and maintain good relationships with external and internal stakeholders

Skills

Key technologies and capabilities for this role

Account ManagementRelationship BuildingPayments ExpertiseStrategic ConsultingCross-Functional CollaborationStakeholder Management

Questions & Answers

Common questions about this position

What is the location and work arrangement for this role?

This role is based out of the Tokyo office and is a full-time position requiring a minimum of 40 hours per week, with employees working from the office at least 3 times a week.

What are the minimum qualifications for this position?

Candidates must have full proficiency in Japanese and English, 5+ years of experience in account management, consulting, or a related field, and a Bachelor's degree in a related field.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Adyen?

Adyen fosters an entrepreneurial environment with opportunities for success, collaboration to solve technical challenges at scale, and a focus on delivering innovative and ethical solutions as a motivated team.

What makes a strong candidate for this Account Manager role?

A strong candidate is a high-energy, dynamic self-starter with entrepreneurial drive, proven commercial edge, strong relationship-building skills, business acumen, and the ability to manage multiple projects collaboratively.

Adyen

Global payments platform for businesses

About Adyen

Adyen simplifies and accelerates transactions for businesses by providing a comprehensive payments platform. This platform allows businesses to accept payments online, in-store, and on mobile devices. Adyen operates directly by processing payments without relying on third-party banks, which enables a seamless payment experience. The company serves a wide range of clients, from small startups to large enterprises, and generates revenue by charging transaction fees for each payment processed. Additionally, Adyen offers risk management tools to help businesses reduce fraud and chargebacks, as well as point-of-sale systems for in-store payments. Adyen's goal is to continuously innovate and expand its services to meet the diverse needs of its clients in the global payments industry.

Amsterdam, NetherlandsHeadquarters

2006Year Founded

$313.8MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Global exchange program

Adyen+

Delicious healthy lunches

Phantom share package

Yearly trip to Amsterdam

Normal course of life

Risks

Increased competition from Spendesk in the European market threatens Adyen's market share.

BNPL expansion may lead to regulatory scrutiny in consumer protection-focused regions.

Collaboration with Doctolib exposes Adyen to healthcare data privacy and security risks.

Differentiation

Adyen offers a unified platform for online, in-store, and mobile payments.

The company holds acquiring licenses, allowing direct payment processing without third-party banks.

Adyen's AI-powered Uplift suite optimizes payment conversion and fraud management.

Upsides

Partnership with Intuit expands reach among UK small and mid-market businesses.

Collaboration with Affirm taps into a $185 billion BNPL market opportunity.

Adyen's healthcare partnerships open new revenue streams in the European market.

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