Account Manager - B2C at Logitech

Windsor, England, United Kingdom

Logitech Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Consumer Electronics, RetailIndustries

Requirements

  • Account management experience with a track record in consumer electronics or FMCG
  • Deep understanding of how to deal with Omni-Channel retail partners and professional customers
  • Fluent in English, both written and verbal
  • Analytic, structured, highly driven and solution oriented
  • Excellent presentation and communication skills
  • Ability to build strategic relationships
  • Strong financial acumen
  • Knowledge across a range of marketing tools
  • Excellent negotiation skills
  • Ability to drive and coordinate projects

Responsibilities

  • Be accountable for the performance of Key Accounts, achieving assigned targets for strategic objectives
  • Identify and onboard new business opportunities to drive expansion Omni-Channel
  • Establish productive, professional relationships with key personnel (on all levels) in assigned customer accounts
  • Lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones
  • Develop the business by identifying all opportunities within sub-channels & customer portfolios
  • Successfully introduce and implement new products (NPI) and key initiatives
  • Contribute to the development of Logitech’s approach for channel partners
  • Coordinate and execute country campaigns with your selected accounts
  • Set up a quarterly key metrics activity and execution plan by account
  • Monitor and manage execution of the activities by measuring and reporting on activities and campaign results
  • Manage weekly forecast process to improve our business planning
  • Define, manage and control budget per Partner/Account
  • Control the relevant ROI (return on investment) and success parameters
  • Coordinate the involvement of company personnel, including marketing, support, service, and management resources, in order to meet account performance objectives and customers’ expectations
  • Proactively assess, clarify and validate customer needs on an ongoing basis
  • Be a Brand Ambassador

Skills

Key Account Management
Business Development
Strategic Planning
Relationship Management
Forecasting
Campaign Execution
New Product Introduction
Omni-Channel
Performance Metrics
Retail Partnerships

Logitech

Designs and sells computer peripherals and accessories

About Logitech

Logitech designs and manufactures computer peripherals and digital interaction tools, including keyboards, webcams, headsets, and mice. Their products enhance how users connect with the digital world, focusing on user experience and design. Logitech's offerings cater to a wide range of customers, from individual consumers to businesses and professional gamers, and are sold through various online and retail channels. What sets Logitech apart from competitors is their strong commitment to quality and continuous innovation, which allows them to meet the changing needs of their users and set industry standards. The company's goal is to improve digital interaction for everyone, ensuring customer satisfaction through excellent support and community engagement.

San Jose, CaliforniaHeadquarters
1981Year Founded
IPOCompany Stage
Consumer Software, Design, Consumer GoodsIndustries
5,001-10,000Employees

Benefits

Comprehensive medical, dental, and vision
Life insurance, and short- and long-term disability
Flexible spending accounts for health care, dependent care and commuter expenses
Generous paid time off and holidays
Employee Assistance Program
Wellness programs and gym/sport benefits & discounts
Company social events
Logitech product discounts
Tuition reimbursement plan
Fun environment - take a break and play a game!
Retirement plan benefits

Risks

Increased competition from brands like Razer and Corsair in gaming peripherals.
Supply chain vulnerabilities affect availability of crucial semiconductor components.
Stricter EU environmental regulations may increase production costs for Logitech.

Differentiation

Logitech's diverse brand portfolio caters to various consumer and enterprise needs.
The company is recognized for its innovative design and user experience focus.
Logitech's commitment to sustainability enhances its brand reputation.

Upsides

Growing demand for remote work solutions boosts sales of webcams and headsets.
The gaming industry's growth supports increased sales of Logitech's gaming peripherals.
Rising content creation platforms drive demand for Logitech's streaming equipment.

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