Account Manager/Abbott Ambassador at Abbott

Dublin, County Dublin, Ireland

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Diagnostics, Medical DevicesIndustries

Requirements

Bachelor’s degree or equivalent experience
Experience in the diagnostic industry, with emphasis on managing and expanding existing accounts, improving customer relationships, and enhancing account profitability
Proven track record in a similar position, supported by management and customer references
Excellent product and industry knowledge
Strong understanding of key stakeholders and customer dynamics
Strong solution selling and relationship building skills
Excellent communication skills
Fluency in local language and English; additional languages advantageous
Willingness to travel 75% of the time
Ability to drive a personal auto or company car or truck

Responsibilities

Manage full revenue responsibility
Act as a trusted partner and advisor, serving as Abbott’s main contact for customers
Drive the development of accounts through strategic management and post-sales implementation processes
Target new product and menu expansions, and provide sales support
Prepare and execute regular customer business reviews
Manage routine renewals of base business accounts and negotiate long-term contracts
Provide first-line service support and technical troubleshooting with an average completion time of 2 hours (range 0-4 hours)
Perform technical service bulletins (TSBs) within 2 hours and implement new assays
Provide ongoing training and coaching to customers
Oversee the progress of cross-functional implementation teams (post-sale) with project managers

Skills

Account Management

Sales

Customer Relationship Management

Contract Negotiation

Technical Troubleshooting

Training

Project Management

Revenue Management

Business Reviews

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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