Account Manager
Clipboard HealthSalary not specified
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Requirements
Candidates should have 2-5 years of experience managing and growing a high-performing B2B book of business in the healthcare and benefits industry, demonstrated experience supporting clients to increase engagement and maximize the value of a SaaS solution, a strong communicator who can clearly articulate a vision or strategy, and the ability to work in an ambiguous, rapidly evolving, and fast-paced startup environment.
Responsibilities
The Account Manager will be responsible for overseeing clients in Garner’s small-market (<100 lives) book of business, ensuring Garner delivers an excellent client experience, executing key workflows and monitoring client health, tracking client success KPIs and escalating concerns, executing best practice standards and workflows to improve client satisfaction, managing strong day to day broker and client relationships, communicating regularly with key stakeholders, collaborating with product, sales, and member services teams, developing client reports and workshops, and traveling up to 15% of the time.
Skills
Relationship Management
Client Engagement
Account Oversight
Workflow Execution
Client Success KPIs Monitoring
Risk Mitigation
Cross-functional Collaboration
Garner Health
Healthcare data platform improving patient outcomes
About Garner Health
Garner Health focuses on improving patient outcomes and reducing healthcare costs by utilizing a vast database of medical records. With over 60 billion records from 320 million patients, Garner identifies healthcare providers who are known for accurate diagnoses and better patient care. Individuals and families can use Garner's app and Concierge team to find in-network healthcare providers that are available and conveniently located. Additionally, Garner offers a reimbursement service that covers out-of-pocket medical expenses for visits to these top providers. For corporate clients, Garner provides a solution that enhances employee benefits and lowers costs without altering existing plans or networks. This approach allows companies to achieve savings and improve value-based care through data-driven insights. Garner's goal is to leverage its extensive claims database to deliver valuable services that enhance healthcare experiences for both individual and corporate clients.
Key Metrics
New York City, New YorkHeadquarters
2019Year Founded
$59.6MTotal Funding
SERIES_BCompany Stage
Data & Analytics, HealthcareIndustries
201-500Employees