Tandem Bank

Account Manager

United Kingdom

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries

Position Overview

  • Location Type: Field based
  • Job Type: Full-time
  • Salary: Up to £47,500 plus up to 20% bonus, £600 per month car allowance, and other benefits.
  • Working Pattern: Monday to Friday, 36.25 hours per week
  • Location: Field based covering the South Coast - Southampton/Bournemouth/Brighton

Tandem is a greener digital bank revolutionizing how people save, borrow, spend, and share, while nurturing the planet, people, and customers. As an Account Manager, you will be responsible for creating and maintaining relationships with introducing used car dealers, attending appointments, and conducting negotiations to offer competitive finance terms. You will ensure individual targets are met and adhere to company policies.

About Tandem

Tandem is the UK's greener digital bank, driven by values of being Brave, Enterprising, Simple, and Together (BEST). With a team of 500, Tandem collaborates to drive a brighter, greener future. Tandem also operates a secondary app called Loop, designed for easy money sharing among friends.

Your Impact: Building a Greener Tomorrow

As an Account Manager at Tandem, your focus will be on:

  • Business Development: Creating quality used car dealer relationships within your geographical area.
  • Account Management: Managing existing used car dealers to ensure they meet their sales and efficiency targets.
  • Attending face-to-face dealer onsite meetings and negotiations to offer competitive finance facilities.
  • Offering excellent customer service.
  • Being an active team player.
  • Achieving business targets and personal objectives.
  • Attending 121s and team meetings in office locations (typically Cardiff/Blackpool).

Requirements

  • Effective communication styles and methods for interacting with used car dealers.
  • Ability to work independently, set priorities, and take a lead role.
  • Preparedness to take accountability for personal performance.
  • Clear, fair, and non-misleading verbal and written communication with customers.
  • Ability to work under pressure in a target-driven environment with strong task prioritization skills.
  • Excellent organizational and time/diary management skills.
  • Ability to research, digest, analyze, and present material clearly and concisely to senior management.
  • Excellent interpersonal skills.
  • Proactive and strategic thinking in a fast-moving environment.
  • Flexibility and adaptability to a wide variety of tasks and willingness to work extra hours when required.
  • Ability to present to motor dealers of all sizes and types.

Desired, but not essential:

  • Previous experience in motor finance or associated businesses within the motor industry.
  • Good understanding of the digital marketplace within the motor finance industry.
  • Understanding of the regulatory environment within the motor industry.

Rewards and Benefits

Tandem rewards hard work in many ways, offering benefits such as:

  • [Details of benefits to be added]

Skills

Relationship Management
Negotiation
Customer Service
Finance Terms
Dealer Relations
Face-to-Face Communication
Telephone/Email Negotiation

Tandem Bank

Digital bank offering green financial solutions

About Tandem Bank

Tandem Bank provides digital financial services with a focus on environmentally friendly solutions. It offers a variety of products including personal loans, home loans, mortgages, car finance, and savings accounts, catering to individuals in the UK. The bank's approach to lending emphasizes green initiatives, aiming to minimize the environmental impact of its customers. Tandem generates revenue through interest on loans and fees from savings products. What sets Tandem apart from other banks is its strong commitment to sustainability, demonstrated by financing significant CO2 reductions and collaborating with partners like Oplo and Allium to enhance its green offerings. The goal of Tandem Bank is to provide fair financial solutions while promoting environmental responsibility.

Blackpool, United KingdomHeadquarters
2013Year Founded
$164.3MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Fintech, Social Impact, Financial ServicesIndustries
201-500Employees

Benefits

Paid Vacation
Health Insurance
401(k) Retirement Plan
401(k) Company Match
Flexible Work Hours
Hybrid Work Options

Risks

Competition from digital banks like Monzo and Starling Bank is intensifying.
Regulatory scrutiny on greenwashing claims could challenge Tandem's environmental product claims.
Rising UK interest rates may reduce demand for Tandem's lending products.

Differentiation

Tandem Bank focuses on environmentally friendly financial solutions, setting it apart from competitors.
The bank's community-driven approach involves users in product development, enhancing customer satisfaction.
Tandem's partnerships with Oplo and Allium strengthen its green lending initiatives.

Upsides

Increased demand for sustainable finance aligns with Tandem's green financial products.
Open banking in the UK enhances Tandem's ability to offer personalized services.
UK's net-zero emissions goal supports Tandem's green lending business model.

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