Job Description: AccuTrade Performance Manager

Employment Type: Full-time

Position Overview

AccuTrade is seeking a proactive and self-motivated individual to join our AccuTrade Performance Management team. This role requires a passion for working with people, building relationships, and driving success for our dealer partners. The ideal candidate will have a proven track record of leading a used vehicle department with verifiable results.

Requirements

• Deep understanding of the vehicle remarketing value chain.
• 8+ years of in-store experience in relevant roles such as Used Car Manager/Director, Finance Manager, or General Sales Manager.

Responsibilities

• Travel: 25-50% travel required.
• Drive adoption of the AccuTrade appraisal platform across dealer operations (sales, used car operations, service).
• Own dealer retention for our customer portfolio.
• Ongoing tracking of cancellations, identifying lead drivers, and tracking results of conversations regarding cancellation reasons.
• Share best practices with dealers for in-store implementation.
• Interact with senior dealership decision-makers to provide platform performance overviews.
• Drive performance through reporting and dealership execution of the AccuTrade tool by rooftop.
• Serve as a subject matter expert and point of contact for AccuTrade end-to-end processes.
• Act as the "voice of the Dealer" to ensure internal needs are met, working with the product team to identify and prioritize dealer needs.
• Connect post-sale product performance to pre-sale onboarding to improve the handoff from Pre-Sale through Post-Sale.
• Own AccuTrade Post-Sale performance reporting and use it to improve dealer value through quantifiable data and analytics.
• Optimize sales and operational efficiency through innovative thinking, process improvement, system enhancements, and best practices sharing.
• Assist in-person with critical/high impact/key accounts requiring additional resources, as needed.

Company Information

About Cars Commerce:

At Cars Commerce, we are dedicated to simplifying every aspect of car buying and selling. We strive to connect the industry with simplified and tierless technology to enhance, measure, and drive local automotive retail. Our portfolio includes the No.1 most recognized marketplace, Cars.com, industry-leading digital experience Dealer Inspire, trade and appraisal technology AccuTrade, and the new Cars Commerce Media Network. Cars Commerce is essential for success in the automotive industry.

Our Values:

• Rise Together: We put people at the center of everything we do, from consumers to customers to our community.
• Open to All: We encourage open-minded communication, recognizing that diverse thinking leads to better outcomes.
• Caring to Challenge & Taking Ownership: We foster a competitive spirit in a respectful environment, focusing on future thinking and present action.
• Doing the Right Thing: We are committed to integrity, even when it's difficult.

Employee Experience:

Cars Commerce is recognized as a U.S. News & World Report Best Company to Work For in 2024. We are obsessive about the employee experience and are among the top 20% recognized for employee well-being, including quality of pay, benefits, and work-life balance.