Job Description

Position Overview

Act as the point of contact for existing customers, focusing on ongoing customer success, retention, and growth. Sell products and/or services to existing customers via telephone and Internet (e.g., chat, email, video conferencing, etc.). Responsible for maintaining relationships with accounts by working with customers within an assigned territory, defined by geographic area, industry, or product/service segment. Respond to client inquiries and offer guidance on appropriate products and services. Execute sales strategy, pull reports and key information. Provide insight to customers, identify and close upsell opportunities. Demonstrate expertise of retention and sales techniques and company product/service offerings.

Employment Type

Full time

Total Target Compensation Range

$70,900.00 - $86,850.00

Qualifications

• Excellent planning and solutions selling experience.
• Ability to conduct in-depth sales presentations over the phone or other interactive technology channels, including product demonstrations that highlight key benefits, return on investment, and the value of our solution and services.
• Proven persuasion and negotiation skills.
• Experience in the automotive space or digital marketplace is ideal.
• Excellent communication, presentation, and customer relationship building skills.

Requirements

• Proven ability to identify and close sales opportunities virtually over the phone and web meetings.
• 1-3+ years of relevant sales experience.
• Bachelor’s degree or equivalent experience.
• Demonstrated consistent quota attainment track record with a continuous desire to win.
• Overall experience selling advertising or complex SaaS/software solutions to business leaders.
• #LI-KO1
• #LI-REMOTE

Company Information: Cars Commerce

At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.

Our Values:

• Rise Together: Putting people at the center of what we do, from consumer to customer to community.
• Open to All: Encouraging open-minded communication because we know diverse thinking yields better outcomes.
• Caring to Challenge and Taking Ownership: Fueling a competitive spirit in a respectful environment where we think about tomorrow but act today.
• Doing the Right Thing: Acting with integrity, even when it’s hard.

Cars Commerce is a U.S. News & World Report Best Company to Work For in 2024, recognized among the top 20% of companies in our industry based on factors important to employee wellbeing, including quality of pay, benefits, and work-life balance.

Our Comprehensive Benefits Package Includes:

• Medical
• Dental