Account Manager

Position Overview

• Location Type: Field based
• Job Type: Permanent
• Salary: Up to £47,500 + up to 20% bonus, £600 per month car allowance
• Working Pattern: Monday to Friday, 36.25 hours per week
• Job Title: Account Manager
• Location: Field based covering the South Coast - Southampton/Bournemouth

Tandem is the UK's greener digital bank on a mission to revolutionize finance while nurturing the planet, its people, and customers. As a fast-growing digital bank, Tandem's values (Brave, Enterprising, Simple, Together) drive its 500-strong team towards a brighter, greener future. Tandem also operates the secondary app, Loop, for seamless money sharing.

The primary purpose of this role is to build and maintain relationships with introducing used car dealers. This involves attending face-to-face appointments and conducting telephone/email negotiations to offer competitive finance terms. The Account Manager will be responsible for meeting individual targets and adhering to company policies.

Your Impact: Building a Greener Tomorrow

As an Account Manager at Tandem, your focus will be on:

• Business Development: Creating quality used car dealer relationships within your geographical area.
• Account Management: Managing existing used car dealers to ensure they meet their sales and efficiency targets.
• Attending face-to-face dealer onsite meetings and negotiations to offer competitive finance facilities.
• Offering excellent customer service.
• Being an active team player.
• Achieving business targets and personal objectives.
• Attending 121s and team meetings in office locations (typically Cardiff/Blackpool).

Requirements

We’d love to hear from you if you possess:

• Effective communication styles and methods for interacting with used car dealers.
• The ability to work independently, set priorities, and take a lead role.
• Accountability for your own performance.
• Clear, fair, and non-misleading verbal and written communication skills with customers.
• The capacity to work under pressure in a target-driven environment and prioritize tasks.
• Excellent organizational and time/diary management skills.
• The ability to research, digest, analyze, and present material clearly and concisely to senior management.
• Excellent interpersonal skills.
• Proactive and strategic thinking in a fast-moving environment.
• Flexibility and adaptability to a wide variety of tasks and to work extra hours when required to meet deadlines and client queries.
• The ability to present to motor dealers of all sizes and types.

It would be great, but not essential, if you have:

• Previous experience in motor finance or associated businesses within the motor industry.
• A good understanding of the digital marketplace within the motor finance industry.
• An understanding of the regulatory environment within the motor industry.

Rewards and Benefits

At Tandem, your hard work is rewarded in many ways, including enhanced benefits.